About the RoleThis role sits at the intersection of product, marketing, and community at an AI infrastructure startup. You will turn customer work, product developments, and research into clear, technically grounded content for AI engineers, researchers, and technical leaders.
What You'll Do- Write customer and partner case studies, technical articles, product explainers, launch materials, and social posts.
- Interview customers, partners, and internal experts, then use demos and results to create evidence-based stories.
- Build familiarity with the platform, marketplace, and customer workflows to explain them accurately.
- Work with founders and cross-functional teammates to communicate product vision, technical insights, and platform outcomes in a consistent voice.
- Propose topics and formats, manage drafts through feedback and publication, and refine content based on reader engagement and team input.
What We're Looking For- Experience writing technical content for engineering or AI audiences, supported by a portfolio that makes complex concepts clear.
- Ability to learn new platforms and technologies quickly and translate technical conversations into accessible narratives.
- Strong interviewing and storytelling skills, including the ability to draw useful detail from demos and conversations.
- Comfort working across product, marketing, and customer-facing teams, and managing content projects from idea to publication.
- Interest or background in AI, machine learning, or related technical domains.
Compensation & BenefitsCompensation is $100,000 to $165,000 USD annually. Visa sponsorship is available.
LocationOn-site in San Francisco, California, United States.
