Description: Columbia Technology Partners is seeking a Technical Writer Level 2 to support the development, maintenance, and delivery of technical documentation for complex software and systems engineering programs. This role is ideal for a detail-oriented professional who can translate technical concepts into clear, accurate, and user-friendly documentation for both technical and non-technical audiences.
Key Responsibilities: - Prepare, review, revise, and maintain technical documentation supporting software engineering, systems operations, testing, and end-user activities.
- Develop installation guides, configuration procedures, implementation guides, user manuals, and how-to documentation for hardware and software systems.
- Create and maintain software code documentation, technical publications, data flow diagrams, field definitions, and system process documentation.
- Collaborate with engineers, developers, system administrators, and subject matter experts to gather technical information and translate it into clear, organized documentation.
- Support configuration management activities, process improvement initiatives, system documentation efforts, and knowledge management programs.
- Develop training materials, business process documentation, and technical training content to support operational and user communities.
Qualifications: - Six (6) years of experience as a Technical Writer supporting programs or contracts of similar scope, complexity, and mission.
- Bachelor's degree in a technical discipline from an accredited college or university. Four (4) additional years of Technical Writer experience may be substituted for the degree.
Desired Skills: - Experience creating and editing technical documentation within software, systems engineering, or IT environments.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience using SharePoint, Jira, and Confluence for documentation, collaboration, and knowledge management.
- Strong written communication, organizational, and stakeholder engagement skills with the ability to present complex technical information clearly and effectively.
Requirements: - U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.
- Certification Requirements:
This position requires an active Security Clearance with appropriate Polygraph.Salary Range TransparencyAt Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.
How We Determine Salary RangesOur salary ranges are based on the following key factors:
- Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.
- Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.
- Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.
- Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.
- Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.
Really good benefits, for really GREAT people:From our CTP Family to yours, we know how important these decisions are. Your benefits are about
you, not us. Tell us what you need in order to see a future at CTP; let's get where you're going,
together.
Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
Vision + Dental: Both free to you + paid in
full by CTP.
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
Profit Sharing Bonus: End of year cash gets added to your bottom-line.
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.
CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine! 
