Orbis Operations is seeking a Technical Trainer with technical writing experience to support its government customer in Annapolis Junction, MD.
Required Clearance: Active Security Clearance required at the Top Secret (TS)/Special Compartmented Information (SCI) level and appropriate level Polygraph
Role Description:Develops and/or conducts customized training classes that may include developing on-line training materials. The successful candidate will provide direct user support and response to customers using the tool suite for questions regarding account administration, system, and network status. Support/interface with the customer via the phone, VTC, email, chat, and applicable online presence.
Capabilities:- Present training and briefing materials to small and large audiences for multiple tools
- Assist users with learning tools and applying to workflow
- Work with user community to identify training needs across the IC and NSA
- Work with development teams to ensure accuracy of training materials
- Assist in the development of technical training materials including online web-based training, distance learning presentations, training plans, courses, and training manuals
- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
- Gather technical information, prepares written text
- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
- Prepare and maintain operations documentation, user guides and manuals and technical publications
- Prepare reports, responses, and briefings targeted to a wide range of audiences
- Coordinate layout and design of documents
- Ability to apply 508 compliance standards
- Maintain a current internal documentation library
Desired Experience:- SIGINT experience using mission analytic tools
- Experience with JIRA and Confluence
Qualifications:- Current TS/SCI with polygraph required
- High School diploma or equivalent plus 2 years experience in the IC conducting training of technical materials in classrooms, courses, workshops, and/or seminars; or training users of computer applications in their operational settings
- Experience as a technical writer
