Candidate will lead and coordinate a team of technical professionals responsible for supporting critical mainframe and enterprise technology operations. This role combines technical oversight, workload coordination, issue resolution, and resource planning in a fast-moving environment where responsive support may be required around the clock.
Required Qualifications of the Technical Team Lead:- Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- Bachelor's degree in any field, or 4 years of relevant professional experience; alternatively, an associate degree in Computer Science, Information Technology, or a related field combined with 2 years of applicable experience.
- Minimum of 5 years of information systems experience.
- Hands-on experience with IBM z/OS, CICS (CICSPlex strongly preferred), VSAM, and SMP/E.
- Proficiency with COBOL, JCL, REXX, and Assembler.
- Experience using system monitoring and performance analysis tools, such as BMC or IBM Performance Analyzer.
- Strong analytical and problem-solving capabilities with a solid understanding of systems analysis principles.
- Excellent verbal and written communication skills, with the ability to work effectively across technical and business teams.
- Ability to manage multiple concurrent requests, adapt to changing priorities, and understand resource planning and organizational impacts.
- CMS / Public Trust clearance is required.
Preferred Skills/Experience of the Technical Team Lead:- Experience with CICSPlex and complex z/OS production environments.
- Familiarity with application and business processes, development and production environments, databases, utilities, programming languages, and system components.
- Experience gathering and documenting technical requirements.
- Ability to coordinate technical resources and balance assignments according to staff capabilities, availability, and business priorities.
- Experience working in a 24x7 operational support environment.
Responsibilities of the Technical Team Lead:- Coordinate technical specialists across assigned work requests, ensuring activities are appropriately prioritized and staffed.
- Review approved requests and assign work based on team availability, technical expertise, and overall business requirements.
- Track work progress, evaluate performance, and address technical or resource-related issues that could affect delivery.
- Coordinate necessary resources and facilitate communication among technical teams and stakeholders.
- Troubleshoot escalated issues and help identify practical solutions while maintaining operational continuity.
- Support continuous improvement and modernization efforts while ensuring dependable day-to-day technology operations.
Work Location: Remote. EST hours.
Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match.
***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey
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