Arrow Electronics

Technical Support Associate

Arrow Electronics • $75K — $92K *
Melville, NY 11747In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Recent graduate in Electrical Engineering, Computer Engineering, or related field
  • Strong interest in electronic components and circuit-level/system-level design
  • Detail-oriented with experience in handling structured technical data
  • Strong written and verbal communication skills
  • Proficient in Microsoft Excel for data organization and analysis
  • Familiar with Adobe InDesign or similar tools for document formatting
  • Basic knowledge of website content management, HTML, or CSS

Responsibilities

  • Collect, validate, and maintain parametric data across the component portfolio
  • Support development and updates of technical datasheets and product documentation
  • Conduct technical research to ensure accuracy of product specifications
  • Assist with website content updates and product pages
  • Collaborate with engineering, product management, and marketing for data quality
  • Organize and manage structured component data using internal tools and spreadsheets
  • Contribute to improving workflows around data management and technical documentation

Benefits

  • Medical, Dental, Vision Insurance
  • 401k with Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) Options
  • Paid Time Off including sick, holiday, and vacation
  • Tuition Reimbursement
  • Opportunities for professional growth
Full Job Description
Position:
Technical Support Associate
Job Description:

The Technical Support Associate is an entry-level, engineering-adjacent role supporting both technical and marketing functions within NIC's technical product marketing group (TPMG). The primary responsibilities center around collecting, organizing, and maintaining parametric data across NIC's product portfolio, as well as assisting in the creation and upkeep of technical documentation and web-based product content (e.g., datasheets, website parametric search tools).

This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources.

This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide.

This is a hybrid role based in our Long Island, NY office, with a combination of office and home working. We would also consider a fully remote arrangement for the right candidate.

What You'll Be Doing:

  • Collect, validate, and maintain parametric data across NIC's component portfolio (capacitors, inductors, resistors, etc.)


  • Support development and updates of technical datasheets and product documentation


  • Conduct technical research to ensure accuracy and completeness of product specifications


  • Assist with website content updates, including parametric search optimization and product pages


  • Collaborate with engineering, product management, and marketing to ensure data consistency and quality


  • Organize and manage structured component data using internal tools and spreadsheets


  • Contribute to improving workflows around data management and technical documentation


What We're Looking For:

  • Recent graduate in Electrical Engineering, Computer Engineering, or related field


  • Strong interest in electronic components and circuit-level/system-level design


  • Detail-oriented with the ability to work with structured technical data


  • Strong written and verbal communication skills


  • Comfortable working across both technical and documentation-oriented tasks


  • Proficiency with Microsoft Excel (data organization, filtering, basic analysis)


  • Familiarity with Adobe InDesign or similar tools for document formatting


  • Basic experience with website content management, HTML, or CSS


  • Interest or exposure to technical marketing, product documentation, or content creation


  • Any familiarity with passive components (capacitors, inductors, resistors) is a plus


Work Arrangement:

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You:

  • Medical, Dental, Vision Insurance


  • 401k, With Matching Contributions


  • Short-Term/Long-Term Disability Insurance


  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options


  • Paid Time Off (including sick, holiday, vacation, etc.)


  • Tuition Reimbursement


  • Growth Opportunities


  • And more!


Annual Hiring Range/Hourly Rate:

$36.17 - $44.21

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-NY-Melville New York (Quad)

Time Type:
Full time
Job Category:
Supply Chain Services

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Arrow Electronics

Arrow Electronics distributes a range of electronic components and enterprise computing products, services, and solutions to industrial and commercial users worldwide. The company operates in two segments, Global components, and global enterprise computing solutions. The global components segment offers semiconductor products and related services. It provides passive, electromechanical, and interconnect products comprising capacitors, resistors, potentiometers, power supplies, relays, switches, and connectors, as well as computing, memory, and other products. The Global Enterprise Computing Solutions segment offers enterprise and midrange computing products, services, and solutions to value-added resellers. It also offers access infrastructure, security, and virtualization software solutions, as well as midrange servers, storage, and software solutions. In addition, the company provides materials planning, design services, programming and assembly services, inventory management, and a suite of online supply chain tools. Its customers include the manufacturers of consumer and industrial equipment, telecommunication products, automotive and transportation, aerospace and defense, scientific and medical devices, and computer and office products.

Arrow Electronics Careers

Join the dynamic team at Arrow Electronics, a global leader in electronic components and computing solutions, where innovation meets real-world applications. At Arrow, we are committed to fostering a culture of growth and leadership, making it an ideal place for professionals seeking to advance their careers in technology.

Work You’ll Do

At Arrow Electronics, you will collaborate with some of the brightest minds in the industry, driving innovation and transformation in the global technology landscape. Our team members are at the forefront of developing solutions that shape the future of how we live and work.

Lead with Innovation and Expertise

Arrow Electronics stands at the intersection of innovative technology solutions and robust industry expertise. Our professionals lead the way in delivering cutting-edge solutions that make a difference. With a focus on sustainable technology and smart solutions, Arrow is uniquely positioned to lead digital transformations.

Join Our Global Team

Being part of Arrow Electronics means being part of a global network of over 18,000 professionals dedicated to redefining what’s possible. We offer job opportunities across a wide range of functions, from engineering to marketing, all united by a common goal of innovation and excellence.

Explore Career Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Arrow Electronics offers a variety of career paths to help you achieve your professional goals. Our commitment to diversity and inclusive culture ensures that every team member can thrive.

Professional Growth and Development

Arrow Electronics is deeply invested in the professional growth of its team members. With comprehensive benefits, diversity training, and leadership development programs, we provide the tools and resources necessary for career advancement and personal development.

Innovative Work Environment

Our work environment encourages creativity and out-of-the-box thinking. At Arrow, you will have the opportunity to engage in projects that push the boundaries of technology and make a tangible impact on the world.

Networking and Mentorship

Arrow Electronics values the power of networking and mentorship. By joining our team, you will connect with industry leaders and gain insights that can propel your career forward. Our collaborative culture fosters learning and sharing of ideas across all levels of the company.

Apply Today

Ready to take the next step in your career? Explore the job opportunities at Arrow Electronics and find the position that matches your skills and passions. Prepare your resume, sharpen your interview skills, and get ready to join a team that values professionalism and innovation.

Stay Connected

Keep up to date with the latest from Arrow Electronics by following our careers blog. Gain insider perspectives, career tips, and industry-leading insights that you can apply to your professional life.

Join Arrow Electronics—where careers soar and innovation drives success.

Learn more about Arrow Electronics
Size
20,700 employees
Market Cap
$6.3 billion
Industry
Consumer Technology
Net Income
$584.4 million
Founded
1935
5 Year Trend
+8%
Revenue
$28.6 billion
NASDAQ
ARW
* Ladders Estimates

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