TheTechnical Specialist serves as a technical-commercial leader supporting the growth of CSA Group's Data Center and Industrial Equipment business. This role partners closely with Business Development Managers, Operations, and customers to identify, develop, and win strategic opportunities across hyperscale, colocation, semiconductor, industrial manufacturing, and critical infrastructure markets.

TheTechnical Specialist provides industry expertise, customer guidance, market intelligence, and technical-commercial leadership throughout the customer lifecycle. The role acts as a bridge between customer requirements, commercial objectives, and CSA Group's technical capabilities to accelerate growth and strengthen customer relationships.

PrincipalResponsibilities:

MarketDevelopment & Customer Engagement

• Developand maintain relationships with key stakeholders across the data center and industrial ecosystem, including owners, operators, OEMs, engineering firms, contractors, and technology providers.

• Supportstrategic customer engagement by providing industry expertise and technical-commercial guidance.

• Participatein customer meetings, industry events, conferences, and trade associations to strengthen CSA Group's market presence.

• Identifyemerging market trends, customer needs, and competitive developments.

Technical-CommercialLeadership

• Actas a subject matter resource for Data Center and Industrial Equipment opportunities.

• SupportBusiness Development Managers in qualifying and developing complex opportunities.

• Assistcustomers in understanding CSA Group service offerings, certification pathways, and compliance strategies.

• Coordinatewith Operations and Technical teams to align customer requirements with CSA Group capabilities.

• Provideguidance on market requirements, standards landscape, and customer expectations.

StrategicGrowth Initiatives

• Supportthe expansion of CSA Group's presence within hyperscale data centers, colocation providers, semiconductor manufacturers, and industrial customers.

• Helpidentify new service opportunities and growth strategies for target market segments.

• Collaborateon account planning and penetration strategies for key accounts.

• Developrelationships that create long-term growth opportunities for CSA Group.

TeamLeadership & Knowledge Sharing

• Mentorcommercial team members on industry trends, customer challenges, and market dynamics.

• Helpstrengthen the technical understanding of Business Development Managers and commercial staff.

• Shareindustry intelligence and best practices across the organization.

• Supportinternal training and knowledge transfer initiatives.

SuccessMeasures

• Contributionto growth of Data Center and Industrial business segments.

• Developmentof strategic customer and market relationships.

• Supportof qualified opportunity pipeline growth.

• Increasedcustomer engagement and market visibility.

• Effectivecollaboration across commercial and operational teams.

• Contributionto strategic initiatives and market development activities.

PreferredEducation & Experience:

• Bachelor'sdegree or equivalent industry experience.

• Experiencewithin data centers, critical infrastructure, industrial equipment, electrical systems, semiconductors, or related industries.

• Demonstratedsuccess in customer-facing technical, commercial, business development, account management, or market development roles.

• Strongunderstanding of customer buying processes and technical decision-making environments.

• Excellentcommunication, presentation, and relationship-building skills.

• Abilityto engage effectively with both technical and executive-level customer stakeholders.

• Demonstratedability to influence without direct authority and successfully work across multiple functions.