5-7 years of experience in a technical support or engineering role
Proven experience in resolving technical issues and providing user training
Strong understanding of engineering processes and methodologies
Ability to translate user needs into practical solutions
Excellent problem-solving and abstract thinking skills
Responsibilities
Provide strategic support by resolving user issues and delivering training
Contribute field experience to improve processes in brainstorming sessions
Define and validate activities impacted by changes in engineering tools
Implement tangible improvements to enhance product development methods
Support quality deliverables during the introduction of new tools or methods
Integrate industry best practices to meet future needs
Benefits
Annual bonus linked to company performance
Generous paid time off
Pension plan and collective savings opportunities
Comprehensive healthcare coverage paid by BRP
Flexible work schedule with a summer schedule option
Holiday season shutdown for employees
Access to educational resources and discounts on BRP products
Full Job Description
We are looking for a Technical Specialist, reporting to the Engineering Business Process Manager, to help lay the foundations that will support our future innovations. In this role, you will have a direct impact on the performance of the engineering teams by improving their tools and working methods. In addition to being the link between the reality on the ground and the evolution of processes and tools, you will transform concrete needs into practical solutions that facilitate engineering work and ensure the quality of deliverables.
YOU'LL HAVE THE OPPORTUNITY TO:
Provide strategic support to engineering tool users by resolving their issues and providing training;
Participate in defining and improving processes and methods during brainstorming sessions by contributing your field experience;
Define the activities affected by changes to engineering tools and participate in their validation;
Deploy concrete improvements to product development methods (processes) and tools to increase performance;
Support engineering during the deployment of new tools or methods to ensure the quality of deliverables during the transition;
Integrate industry best practices and anticipate future needs to support growth.
YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Strong customer focus
Proven problem-solving skills
Ability to work with abstract concepts while maintaining a focus on tangible results.
Ability to simplify complex concepts and influence change
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let's start with a strong foundation - You want it, we have it:
Annual bonus based on the company's financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP
What about some feel good perks:
Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products
#LI-Hybrid
About BRP Inc.
BRP Inc. is a Canadian company that designs, develops, manufactures, distributes, and markets powersports vehicles and propulsion systems. The company's products include Ski-Doo and Lynx snowmobiles, Sea-Doo watercraft, Can-Am on- and off-road vehicles, Alumacraft and Manitou boats, Evinrude and Rotax marine propulsion systems, and Rotax engines for karts, motorcycles, and recreational aircraft. BRP was founded in 1942 and is headquartered in Valcourt, Quebec.
