At SureWerx we are growing and are creating a new team of talented end user focused Technical Support Specialist in Fall Protection. Candidates with a strong background in Safety, specialized in Fall Protection but they will represent our entire solutions and service portfolio and, personally contact and secure profitable new business with target accounts through relationships at multiple levels, including "C" level executives, safety directors and managers, plant directors, procurement and distribution channel partners as required. This role will manage all aspects of target account qualification, relationship building, opportunity identification; pipeline and opportunity management, leverage internal resources, distributor coordination, CRM tracking and follow up; customer issue resolution relating to service and other issues to ensure a high level of post-sales satisfaction and facilitate long-term relationships with strong potential for repeat business.
If you believe you have what it takes to be a Technical Solution Specialist, then we invite you to apply. This is a fully remote role with your home office designated as your place of work. The ideal candidate is located in the British Columbia, Northern BC and/or Northern AB and/or nearby areas.
Key Responsibilities:
• Drive market growth utilizing vertical expertise, strategic account planning, consultative selling skills, strong relationships, structured marketing sales plans within assigned vertical market and targeted end user accounts.
• Work in partnership with internal SureWerx resources and distributor partners to create new market share through new customer creation, the addition of new addresses, while fully penetrating our breadth of product offerings within the Canadian market.
• Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include but are not limited to customer parent-child relationships, assessment of current state of account; competition within the account; key decision makers; budgeting; funding sources; issues/pain points; current solutions, new product offerings; and action plan to optimize spend potential throughout the assigned accounts.
• Create and maintain CRM sales pipeline with detailed information as to the number of potential and qualified prospects/opportunities, status and next steps.
• Support management in roll-up of monthly financial forecasts through accurate forecasting, negotiating and financial planning in designated accounts.
• Further develop existing, and establish new business relationships throughout target customer organizations, including "C" level executives, safety teams, plant management and procurement as required.
• Identify key executives within the customer organization by position and by name with the goal of a specified number of face-to-face meetings with various levels of the customer organization to include the key decision makers by specific dates with the goal of closing profitable sales.
• Assume the lead role in the preparation and delivery of customer presentations, by preparing meeting plans, defining roles, while engaging SureWerx executive sponsorship.
• As required, share information with Sales leadership regarding relevant business issues and industry information for utilization in development of market specific action plans, sales strategy and or new product development.
• Holding business reviews to capitalize on opportunities for sales growth; manage product margin expectations, promote the full breadth of SureWerx product offerings and leads with Fall Protection.
• Efficiently manage all required administrative functions, such as weekly reports, manage selling expenses, maintain CRM data & sensitive market information.
• Work in conjunction with distribution representatives to ensure customers service is always maintained.
• Coordinate fall protection training for field sales representatives and product knowledge meetings.
Engage in trade shows, coordinate product safety seminars, and engaging local SureWerx representation in coordination with the overall strategic account plans goals, objectives and tactics.
• Leverage, SFDC, Power BI, MITS reporting to fully understand your region's analytics, national performance or other SW data.
• Deliver high quality presentations internally and externally, while maintaining a 24-hour communication rule to deliver best in class service.
• Other duties as required.
Qualifications:
• Minimum of ten (10) years' commercial sales experience, including five (5) years of successful the Construction vertical sales experience, with consistently demonstrated ability to meet and exceed quota.
• Strong safety business acumen with pre-existing relationships engaging fortune 500 companies within the Construction space.
• Proven ability to build effective relationships up to the executive level and industry/segment professional organizations.
• Entrepreneurial attitude, leadership ability, a collaborator and ability to be a team player and garner cooperation and respect at all levels of the organization.
• Demonstrated ability to comprehend, develop and execute strategic account plans at a national level both internally and externally to ensure a complete analysis to maximize the full growth potential of the SureWerx portfolio.
• Excellent oral, written and presentation skills, with the ability to present effectively to senior level executives and organization decision makers.
• A minimum of 50% travel is a requirement and adaptable to work under pressure.
• Excellent organizational & analytical skills including forecasting experience.
• Strong PC skills (Excel/Word/Power Point, Teams and SharePoint) required.
• Experience working within the Tools, Industrial Safety, safety process, or having safety certification is a significant asset.
Applicants must have valid authorization to work in the United States for any employer and must not require, now or in the future, visa sponsorship or visa transfer.
