Technical Services Manager - Video

Entertainment Technology Partners, LLC

$80K — $96K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in live event video services or AV production management
  • Strong understanding of video systems and troubleshooting techniques
  • Demonstrated leadership in fast-paced event environments
  • Excellent communication and organizational skills
  • Proven problem-solving capabilities and customer service focus
  • Ability to balance technical duties with strategic planning
  • Collaborative team player across departments.

Responsibilities

  • Oversee technical operations and workflow coordination for video productions
  • Review show proposals to ensure adequate staffing and equipment
  • Recruit and manage video technicians, focusing on scheduling and quality control
  • Conduct venue walk-throughs to assess technical needs
  • Build interdepartmental relationships to enhance video service quality
  • Recommend creative video solutions based on client and venue requirements
  • Coordinate equipment logistics for efficient production execution
  • Ensure accurate documentation for technical and operational needs
  • Support ongoing staff training and development
  • Provide troubleshooting and support during event execution
  • Conduct post-show evaluations to improve future productions

Benefits

  • Creative leadership opportunities in high-impact productions
  • Career growth and development within a dynamic organization
  • A supportive team culture focused on collaboration
  • Engagement in exciting projects and nationwide events
  • Comprehensive health and wellness benefits including dental and vision
  • 401(k) retirement plan with company matching
  • Flexible spending account options
Full Job Description
Location: Columbia, MD | Lititz, PA | Schedule: Full Time | Pay Range: $80,000/yr - $96,500/yr (Based on experience & qualifications)

Technical Services Manager - Video | Lead the Vision. Elevate the Standard. Deliver the Experience.

EventEQ is seeking a Technical Services Manager - Video to lead technical planning, team coordination, and execution for live event video services across a wide range of productions. This role serves as a key connection between clients, technicians, operations, and leadership to ensure every production is delivered with precision, creativity, and technical excellence.

If you are a collaborative leader with strong video production knowledge, crew management experience, and a passion for live events, this is your opportunity to help drive high-impact productions while growing your career with EventEQ.

What You'll Be Doing

As the Technical Services Manager - Video, you will oversee technical operations, workflow coordination, staff development, and video system execution across EventEQ productions.
Technical Leadership - Collaborate with internal teams to maintain technical excellence across video services and event execution
Show Planning & Review - Review show quotes, equipment selections, and labor requirements to ensure proper staffing and technical solutions
Team Management - Recruit, support, and retain full-time and freelance video technicians while assisting with scheduling and quality control processes
Venue Coordination - Participate in venue walk-throughs and site evaluations to identify technical requirements and production considerations
Cross-Brand Collaboration - Build strong working relationships with video leadership teams across ETP brands
Technical Design Support - Evaluate client needs, venue limitations, and production requirements to recommend practical and creative video solutions
Equipment Planning - Coordinate equipment use, placement, and workflow planning to support efficient execution
Documentation & Execution - Ensure technical documentation and production details are accurate and prepared for warehouse prep and onsite operations
Staff Development - Identify training opportunities and support ongoing technical development for technicians and QC staff
Technical Troubleshooting - Provide advanced troubleshooting support and escalation assistance during show preparation and execution
Post-Show Review - Review post-show reports and assist in resolving technical, customer, or logistical issues
Operational Support - Assist with additional operational and technical responsibilities as business needs evolve

What We're Looking For
• Proven experience in live event video services, AV production management, or technical operations leadership
• Strong understanding of video systems, technical design, signal flow, and troubleshooting
• Experience leading crews, workflows, and technical execution in fast-paced event environments
• Strong communication, leadership, organizational, and problem-solving skills
• Ability to balance hands-on technical responsibilities with strategic planning and team coordination
• Commitment to customer service, operational excellence, and continuous improvement
• Ability to work collaboratively across departments and production teams

Why Join EventEQ
Creative Leadership - Help lead high-impact productions and complex live event experiences
Career Growth - Expand your leadership and technical expertise within a growing organization
Collaborative Culture - Join a people-focused team built on creativity, innovation, and teamwork
Industry Impact - Work on exciting events, broadcasts, and productions nationwide
Comprehensive Benefits - Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company match, and paid time off

Ready to lead exceptional video productions and deliver unforgettable event experiences? Apply today and take your career Beyond Technology with EventEQ.

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