Bachelor's degree and 8+ years of leadership experience in technical or industrial services, or a High School Diploma/GED with 10+ years of equivalent experience.
Proven experience managing multi-disciplinary teams and complex operations.
Strong knowledge of environmental regulations and safety standards.
Experience with budgeting, forecasting, and P&L accountability.
Ability to lead and influence across various organizational levels.
Skilled in managing competing priorities in a compliance-driven environment.
Responsibilities
Lead and manage technical services operations to ensure quality and regulatory compliance.
Oversee planning and execution of technical service projects, ensuring timely and budget-friendly delivery.
Establish and enforce operating standards and best practices across service lines.
Support field teams with problem-solving and continuous improvement initiatives.
Champion safety culture and ensure adherence to health and safety regulations.
Collaborate with Health & Safety and Compliance teams to mitigate operational risks.
Maintain accountability for financial performance, including revenue growth and cost control.
Benefits
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Full Job Description
The Technical Services General Manager is a senior operational and technical leader responsible for overseeing technical service lines, including field execution, regulatory compliance, safety performance, customer delivery, and financial results. This role provides strategic and day-to-day leadership across technical services operations while ensuring alignment with the Company's safety culture, operational standards, and growth objectives, partnering closely with Operations, Health & Safety, Compliance, Sales, Finance, and Human Resources. This role reports to the Vice President, Operations West
Essential Functions
Provides overall leadership and management of technical services operations, ensuring consistent execution of scope, quality, safety, and regulatory requirements.
Oversees planning, execution, and delivery of technical service projects, including complex or high-risk work, to ensure on-time and on-budget performance.
Establishes and enforces operating standards, procedures, and best practices across technical service lines.
Serves as a technical subject-matter leader, supporting field teams with problem-solving, escalation management, and continuous improvement initiatives.
Champions the Company's safety-first culture and ensures adherence to environmental, health, and safety regulations, permits, and Company policies.
Partners with Health & Safety and Compliance teams to mitigate operational risk and address regulatory issues, audits, or customer concerns.
Maintains accountability for financial performance of technical services, including revenue growth, margin performance, cost control, and resource utilization.
Develop operating plans, budgets, and forecasts in partnership with Finance and Operations leadership.
Identifies opportunities to improve efficiency, margins, and scalability of technical service offerings.
Supports pricing, estimating, and contract review for technical services in coordination with Sales and Operations.
Builds and maintains relationships with key customers, providing senior-level support on technical, operational, and service-related matters.
Partners with Sales to support business development, customer retention, and expansion of technical service capabilities.
Provides leadership to assigned employees by establishing performance expectations, assigning and monitoring work, providing coaching and feedback, supporting employee development, recognizing performance, and addressing performance concerns in accordance with company policies and procedures.
Primarily office-based with regular field site visits and travel required.
Other reasonable directives, responsibilities, and activities may change or be assigned at any time with or without notice.
Education & Essential Qualifications
Bachelor's degree and at least 8 years of progressive leadership experience in technical, environmental, or industrial services operations, or a High School Diploma/GED and at least 10 years of equivalent experience.
Experience managing multi-disciplinary teams and complex technical or field-based operations.
Knowledge of environmental regulations, safety standards, and operational risk management.
Experience with budgeting, forecasting, and P&L accountability.
Experience leading and influencing at multiple levels of an organization.
Experience managing competing priorities in a fast-paced, compliance-driven environment.
Preferred Qualifications
Bachelor's degree in engineering, environmental science, industrial management, or a related field.
Advanced degree or professional certification relevant to environmental or technical services.
Experience leading technical services within a regulated environmental or industrial services organization.
Prior responsibility for regional or multi-site operations.
Work Environment
Personal protective equipment as required when visiting field locations.
