Job BriefFocused on the ability to provide detailed product knowledge, conduct products trials, demonstrations and conversions, overcome performance issues and to train and hand over the EIS systems to Dyno Nobel Canada / US personnel, customers and end users.
What You'll DoAs a Technical Sales Representative for the Western United States you will support the US Electronic Initiation Systems (EIS) business. You will be primarily focused on the ability to provide detailed product knowledge, conduct products trials, demonstrations and conversions, overcome performance issues and to train and hand over the EIS systems to Dyno Nobel US personnel, customers and end users. Other duties include:
- Provide product specialist knowledge and system support for Dyno Nobel's Electronic Initiation Systems
- Provide internal and external stakeholders with learning from previous experiences with electronic delay detonators particularly with regards to customer selection, conversion methodologies, value propositions and benefit studies etc.
- Conduct all initial trials, demonstration and test blasts with Dyno Nobel's Electronic Initiation Systems.
- Where possible, rectify specific technical difficulties, faults and underperformance of the system and report on and enter issues into the Dyno Nobel Canada "customer dissatisfaction report" system.
- Provide accurate and informed feedback to control equipment and detonator product designers and developers to ensure continuous improvement in design.
- Act as a key resource for new conversions
- Train and certify trainers/end users of EIS systems, ensuring strict adherence to safety regulations and procedures relating to the use of the product.
- Represent the face of Dyno Nobel to customers and end users, ensuring that at all times a high level of credibility that enhances the value of the EIS brand.
- Developing ability to clearly present to Customers, Distributors and Joint Ventures
What We're Looking For:- Bachelor Degree and 5+ Years' experience OR 7+ years Industry Related Experience
- Explosives or blasting engineering qualification e.g. Underground/Open Pit training or Explosives certification preferred but not required
- Experience in facilitating product training
- Knowledge and experience in a wide range of mining applications - strong hands-on knowledge & capability
- Excellent interpersonal and communication skills
- Ability to operate independently at remote sites and exhibit creative problem-solving skills
- Confident manner with above average writing and presentation skills
- Ability to travel an estimated 60%
- Positive attitude, friendly demeanor, and a team player
What We Offer:- 3 weeks vacation + 12 paid holidays + PTO days
- Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
- Matching 401K
- Generous tuition reimbursement program
- Generous paid parental leave
- Friendly and supportive coworkers
Zero Harm for Everyone Everywhere
Value People - Respect, Recognize & Reward
Think Customer. Everyone. Every day
Treat the Business as our Own
Care for the Community & our Environment
Challenge & Improve the Status Quo
Deliver on our Promises
