Full Job Description
About the role - 40942 - Technical Sales & Services Lead
We are excited to announce an opportunity at Orica for a Technical Sales & Services Lead within our Specialty Mining Chemicals team. This is a strategically important role within Orica's Cyantific™ Technology & Services portfolio.
The role serves as the regional technical and commercial lead responsible for identifying, qualifying and converting new business opportunities whilst providing advanced metallurgical, process engineering and technical support to mining customers across North America, specifically the gold mining industry within the USA and Canada.
What you will be doing
Technical Expertise
• Leads and supports implementation of advanced dissolution technologies including Sparge™ and Solid-to-Liquid Systems (SLS).
• Supports deployment, optimisation and aftermarket technical support of Cyantific™ Cyanide Analysers.
• Manages and executes cyanide optimisation, detoxification and environmental compliance projects.
• Provides technical leadership relating to cyanidation, leaching, carbon management, cyanide destruction and process control.
• Proactively identifies customer needs for technical training and delivers Orica's Cyanide Safe Use & Handling Awareness (CSHUA) programmes.
Technical Sales & Business Development
• Develops and executes regional growth strategies aligned with global Specialty Mining Chemicals objectives.
• Maintains personal ownership of growth targets and contributes directly to regional EBIT performance.
• Demonstrates a proactive "hunter" mentality with the ability to create opportunities through direct customer engagement and technical consulting.
• Develops compelling technical-commercial value propositions that clearly quantify customer benefits, operational improvements and return on investment.
• Supports tenders, proposals, commercial negotiations, business cases and customer presentations.
• Understands local mining market dynamics, capital projects, investment trends, customer priorities and competitor positioning across North America.
Strategic Account Management & Customer Relationship Building
• Builds and maintains trusted relationships with metallurgists, process engineers, operations personnel, procurement teams and senior executives.
• Maintains regular engagement with strategic customer accounts and key industry stakeholders.
• Gathers and communicates customer feedback to support product development, service improvement and innovation initiatives.
• Represents Orica at industry conferences, technical forums and customer engagement activities.
• Consistently promotes customer satisfaction and long-term partnership development.
What you will bring
• Minimum 8 years of relevant technical, operational, commercial or consulting experience.
• Demonstrated experience within the mining, minerals processing or chemicals industries.
• Strong project management experience with demonstrated business results.
• Experience engaging with customer stakeholders at all organizational levels.
• Strong metallurgical and gold processing experience.
• Strong commercial acumen and business development experience.
• Ability to work independently across a geographically dispersed region.
Role dimensions
• No direct reports
• 15+ customer sites in NA region (5 Canada, 10 USA) with potential expansion in Mexico
• NA operating margin ~ U$1M
• Travel: 35-50% to customer sites in North America
Your qualifications
• Degree qualification in Chemical Engineering, Metallurgy, Mineral Processing, Engineering, or Science
• MBA or commercial management qualification is a plus.
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation
• Salary Range $ 103,125 - 144,375 USD
• Eligible for annual short-term incentive plan
• Not a commission position
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
• Medical/Prescription Drug - Two (2) plans to choose from
• Dental - One (1) plan to choose from
• Vision - One (1) plan to choose from
• Health Savings Account
• Flexible Spending Accounts
• Basic Employee Life and Accidental Death & Dismemberment Insurance
• Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
• Company provided Short-Term and Long-Term Disability
• Company provided Employee Assistance Program
• 401(k) + Company Match - 100% vested on first day.
• Company provided Bonding Leave
• Accrued Paid Time Off
• Paid Sick & Safe Time
• Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at www.orica.com/careers to Job Requisition 40942
Application Deadline: November 21, 2026
