Ciena

Technical Sales Development Program

Ciena$74K — $92K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Engineering or Business
  • Prior technical and/or sales co-op/work experience.

Responsibilities

  • Engage with customers to strengthen relationships and identify business opportunities
  • Act as a technical bridge between customers and the company
  • Utilize technical skills to design network solutions
  • Participate in hands-on training and classroom learning
  • Learn to prospect for new business and deliver excellent customer service
  • Deep dive into product portfolios and the end-to-end sales cycle

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(K) plan with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Paid holidays, sick leave, and vacation time
  • Compliance with laws regarding Paid Family Leave
Full Job Description
How You Will Contribute

Our comprehensive, 24- month, Atlanta, GA based Technical Sales Development Program (TSDP) will prepare you for a successful career in technical sales as an Account Manager (AM) or in sales engineering as a Sales Engineer (SE).

An Account Manager (AM) has a relentless drive to achieve results and is pivotal to Ciena’s success.   They are trusted partners and strategic thinkers with exceptional communication and negotiation skills.  An AM focuses on strengthening connections with current customers and identifying new business opportunities.

A Sales Engineer (SE) serves as the technical bridge between Ciena’s current and future customers. They engage with customers in a consultative capacity, utilizing their technical aptitude to design networks, cultivate sales and profitability within current accounts, and develop business strategies to drive new client opportunities by taking ownership of the prime technical relationship.

As a participant in this classroom-based and hands-on training program, you’ll have ample opportunities for networking, mentoring, and coaching with engineers, architects, and other professional/technical personnel enterprise-wide.

You’ll not only work with our sophisticated technology, but you’ll also learn how to prospect for new business, solve problems, and learn to understand what excellent customer service looks like.

You’ll undertake deep dives into Ciena’s product portfolios and organization, customer landscape, network and engineering design, the end-to-end sales cycle and key functional groups such as Field Service, Technical Support, Professional Services, and Program Management. 

At the conclusion of the training program, you may be asked to relocate to one of Ciena’s nationwide markets.

The Must Haves

  • Bachelor’s Degree in Engineering or Business

Desired Assets

  • Prior technical and/or sales co-op/work experience.

Pay Range:

The annual pay for this position is: $74,000 + 25% Target Commission

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

About Ciena

Ciena Corporation is a global supplier of telecommunications networking equipment, software, and services. The company was founded in 1992 and is headquartered in Hanover, Maryland. Ciena's products include optical transport and switching systems, software, and services that support the transport, switching, aggregation, and management of voice, video, and data traffic. Ciena serves customers in the telecommunications industry, including telecommunications service providers, cable operators, governments, and enterprises. The company has approximately 7,000 employees worldwide and operates in more than 100 countries.
Learn more about Ciena
Size
7,241 employees
Market Cap
$7.3 billion
Industry
Net Income
$354.3 million
Founded
1992
5 Year Trend
+5.3%
Revenue
$3.4 billion
NASDAQ

Similar Jobs

More Jobs at Ciena

More Technical Services Jobs

Find similar Technical Sales Development Program jobs: