Position: Technical Relationship Manager-Healthcare
Location: United States - Remote
Industry Focus: Healthcare (Health Systems, Hospitals, and Healthcare Delivery Organizations)
THE ROLE:
As a Technical Relationship Manager (TRM) on our Healthcare team, you'll be the main technical contact for a group of IGEL's health system and hospital customers. You'll help them get more out of IGEL, from day-to-day issues to long-term planning. You'll work with our Technical Support, Product Management, Customer Success, and Renewals teams to get them what they need.
This is a hands-on technical role combined with relationship management. Our customers run 24x7 clinical environments where endpoint uptime, fast and secure clinical application access, and protection of patient data directly affect patient care. Therefore, you'll need to understand both the technology and how clinicians use it.
Travel Requirement: Up to 40% (customer sites, onsite technical reviews, and training)
