5-7 years of IT project management experience, preferably in healthcare
Project Management Professional (PMP) or Agile certification preferred
Advanced proficiency in project management tools like ConnectWise Manage
Strong technical problem-solving skills with a proven track record
Bachelor's degree in MIS, information systems, or related field
Ability to travel and work onsite at client locations
Excellent communication skills for interfacing with all organizational levels
Responsibilities
Support business process projects by documenting workflows and developing change management materials
Coordinate with internal and external teams as part of Client Services
Develop solutions to enhance client data usability
Act as the main client contact, estimating resources and delegating tasks
Manage project budgets, timelines, and prepare management reports
Proactively manage project scope changes and devise contingency plans
Organize training sessions and knowledge transfer for clients
Benefits
Opportunity to work in a dynamic, nimble environment
Engagement with diverse internal and external stakeholders
Involvement in business development efforts and client pitches
Chance to enhance technical and project management skills
Exposure to healthcare industry challenges and solutions
Full Job Description
Location: Central Islip, NY
Job Description :
Job Responsibility :
Support business process projects, including documenting business process workflows using various tools and methods; coordinating research and resolution of issues resulting from proposed changes; developing documentation used to drive change management, new policies and procedures, and training materials.
Coordinate with multiple internal and external organizations working as part of team with Client Services.
Develop solutions to client requests, making available data more useful to the clients.
Acting as main point of client contact, estimate the resources and participants needed to achieve project goals; delegate tasks and responsibilities to appropriate personnel; identify and resolve issues and conflicts within the project team.
Develop functional documentation for use by design and development teams.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Manage project budgets, timelines and scope; prepare reports to management on project timelines and budgets.
Manage multiple projects, prioritize and execute tasks within deadlines and constraints.
Support business development efforts by preparing proposals and estimates and attending pitches.
Organize and facilitate training and knowledge transfer with clients.
Develop run sheets and troubleshooting procedures for recurring jobs.
Review and maintain technology policy and procedure documentation.
Review project contracts.
Supervise quality assurance process.
Gather and analyze bug reports and new feature requests from clients.
Review and carry out client data security requirements.
Management of Cisco maintenance service contracts and Enterprise Agreements
Job Knowledge/Skills :
Project Management Professional (PMP) certification or Agile certifications a plus
Minimum of 5 years' experience in IT-related project management and release management
Advanced knowledge of project management tools IE. ConnectWise Manage
Ability to navigate in a nimble environment and drive success
Ability to travel and be onsite at client sites
Strong technical and tactical problem-solving skills; Must be able to demonstrate technical competence and a proven track record of technical accomplishments in the technology field
Bachelor's degree, or equivalent experience. PMP desired.
Superior analytical abilities, including the ability to analyze existing processes and determine what improvements are to be made
Strong communication skills, both written and verbal, with the ability to interface with all levels of an organization
Education/Experience :
Bachelor's Degree in MIS, information systems, related field, or equivalent experience
