Title: Technical Project Manager
Department: Program Management
Employment Type: Full-Time, Exempt
Location: Herndon, VA (Hybrid)
Compensation: $125,000-$165,000 annually
Role SummaryWe are looking for an experienced, customer-focused Technical Project Manager to lead the execution of technology projects across government and commercial customers. This role serves as a primary point of contact for project execution and works directly with customers, technical teams, and internal stakeholders to translate business needs into successfully delivered solutions.
This is a hands-on delivery role intended for a Project Manager who can operate beyond traditional project administration. The successful candidate will be comfortable working as part of an integrated delivery team, engaging directly with customers, understanding technical and functional requirements, and using AI-enabled tools to improve project execution, analysis, communication, and delivery.
The position is based in Herndon, Virginia, operates on a hybrid schedule, and may require travel to customer locations.
RequirementsKey Responsibilities - Lead multiple concurrent technical projects and workstreams from requirements through implementation, deployment, and customer acceptance.
- Serve as a primary customer-facing point of contact, maintaining strong relationships and ensuring project execution remains aligned with customer expectations and business outcomes.
- Review and analyze business processes, document requirements, define scope and objectives, and translate customer needs into actionable work for technical teams.
- Develop and maintain project plans, milestones, budgets, schedules, dependencies, risks, deliverables, and completion criteria.
- Coordinate closely with software developers, technical leads, business stakeholders, and customers as part of an integrated delivery team.
- Monitor project health and performance, resolve issues, manage risks, and provide clear, actionable status reporting to leadership and customer stakeholders.
- Facilitate requirements discussions, solution reviews, demonstrations, and other customer sessions needed to move projects from concept through deployment.
- Apply quality-control practices throughout project delivery to ensure solutions meet agreed requirements, standards, and customer expectations.
- Use AI-enabled tools effectively to support requirements analysis, planning, documentation, communication, problem-solving, and project execution.
- Identify opportunities to improve project processes, delivery speed, quality, and customer outcomes through automation and AI-enabled approaches.
- Perform daily, weekly, and monthly reviews and analysis of current processes using operational metrics and reports.
- Manage competing priorities and multiple projects while maintaining accountability for commitments, deadlines, and follow-through.
- Support customer deployment, adoption, transition, and related implementation activities as required.
- Other ad-hoc tasks based on business needs.
Required Skills & Qualifications - Bachelor's degree in business, information technology, computer science, engineering, or a related field.
- Four to seven (4-7) years of experience in technical project management, technology delivery, implementation, or a closely related role.
- Air Force, ACC, aircraft maintenance, maintenance operations, or related mission-domain experience strongly preferred.
- Demonstrated experience managing multiple concurrent projects, workstreams, priorities, deadlines, and stakeholders.
- Active Project Management Professional Certification (PMP)
- Active CompTIA Security+ certification or ability to obtain within six (6) months of hire.
- Prior experience supporting Department of War or Government customers.
- Demonstrated ability to use modern AI tools in professional work, with sufficient AI literacy to incorporate AI into project execution without requiring foundational AI training.
- Working knowledge of enterprise technology environments, including Microsoft applications, Azure/DevOps, cloud-based solutions, and SaaS/PaaS/IaaS concepts.
- Strong customer-facing, facilitation, written, verbal, and presentation skills, including the ability to build consensus among technical and nontechnical stakeholders.
- Strong interpersonal and facilitation skills; ability to forge consensus among competing constituents on critical and time sensitive issues.
- Ability to organize, lead teams, work independently or as member of a team.
- Strong organizational skills with keen sense of attention to detail.
Preferred Qualifications - Knowledge of iterative software and development methodologies such as Microsoft Solutions Framework.
- Prior work experience or knowledge in SaaS/PaaS/IaaS projects.
Core Values Alignment We are looking for someone who aligns with our core values and who:
- Acts with Customer First mindset - empathizing and building trust through service.
- Takes initiative and Gets Stuff Done without waiting for direction.
- Demonstrates a Strive for Excellence approach in quality and delivery.
- Is a Growth-Through-Learning thinker, always seeking to improve.
- Communicates as a Team-First Communicator, fostering clarity and collaboration.
BenefitsWhy Join Us - Competitive Pay and Health Care Plans incl. Health Savings Account (HAS)/Flexible Spending Account (FSA)
- Retirement Plan 401(k) with employer match
- Paid Time Off (Vacation, Sick, Personal Days, and Federal Holidays)
- Hybrid work environment
- Opportunities for continuous growth and learning
