We are seeking an experienced Technical Program Manager to join our Studios Technology team in Culver City, CA, defining and building our Production & Post Technology product suite that support our creative and production partners. In this role, you will collaborate with product, design, applied science, software engineering teams and key stakeholders - including Production, Post Production, Operations, Finance and more - to build, implement, and scale critical software solutions that power and inform our Studios' Production, Post-Production, VFX, and Virtual Production workflows.
The ideal candidate has experience managing the creation and delivery of production workflow solutions for a global customer base. You will be successful in this role if you are highly organized, analytical, resourceful, customer focused, team oriented, can work independently under time constraints, meet deadlines and have a proven track record of taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Key job responsibilities
- Creation of milestone based project plans and measurements of success
- Track, escalate, and mitigate risks, issues, action items, and key program decisions
- Create, define, revise, and enhance user flows and requirements/stories for development of key functional and technical features related to the product
- Create and update key documentation and status reporting
- Facilitate change management activities related to product feature introductions to end users and customers
- Store key deliverables in easily accessible and visible repositories
- Promote transparency and collaboration with key customers, vendors, and other internal Amazon teams
- Collaborate on solutions to deliver program defined goals with a focus on flexibility, visibility, and measurable results driven outcomes
- Collaborate on research, user data analysis, and roadmap development/maintenance of key product features
- Collaborate with Strategy, UX, Engineering, and Vendor teams on the build out, testing, and validation of product features
- Collaborate on discovery sessions with customers and internal technical teams to ensure customer needs are met as part of product build out and prioritization
- Collaborate on definition, review/enhancement, and enforcement of team and program related processes and definitions that promote data focussed decision making, transparency, and increased team efficiency
- Collaborate with Product, UX, Engineering, and Vendor teams on ensuring timely build out/delivery of defined product milestones
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
