Technical Program Manager

Responsibilities

Peraton seeks an accomplished Senior Program Manager to lead complex enterprise IT services supporting the Department of State’s global diplomatic mission.

 

We’re looking for a leader who earns customer confidence, builds strong teams, makes sound decisions under pressure, and follows through. You’ll take ownership of program execution, bringing together technical delivery, people, financial performance, subcontractor accountability, and customer priorities.

 

The position will support pursuit and readiness activities before award and lead execution of the assigned task order or task orders after award working alongside Peraton’s IDIQ leadership.

 

This role supports a global operational environment that runs 24 hours a day, 7 days a week, 365 days a year. Occasional availability outside normal business hours, including evenings, weekends, and holidays, is required to address critical escalations, coordinate incident response, and support service restoration.

 

 

What you’ll own

 

• Customer confidence. Build productive relationships with government leaders and operational stakeholders. Understand their priorities, communicate candidly, and bring practical recommendations with clear decisions and next steps.
• Program performance. Own cost, schedule, staffing, quality, contractual deliverables, service levels, and corrective actions. Identify problems early and carry them through resolution.
• A strong delivery team. Recruit and retain capable leaders and technical professionals. Set clear expectations, develop future leaders, and address performance issues directly and fairly.
• Subcontractor execution. Lead an integrated prime and subcontractor team with clear responsibilities, measurable commitments, and accountability for results.
• Financial discipline. Manage budgets, forecasts, staffing plans, labor mix, and subcontractor expenditures. Understand what drives program profitability and protect performance while meeting customer commitments.
• Transition readiness. Plan and execute staffing, knowledge transfer, access, operational acceptance, and service continuity. Establish clear readiness criteria and resolve gaps before they affect delivery.
• Operational resilience. Establish effective incident escalation, recovery coordination, root-cause analysis, and preventive action. Keep leadership informed during service disruptions and ensure commitments are met.
• Modernization that delivers. Partner with architects and technical leads to turn customer needs into executable improvements. Use automation, analytics, and appropriate AI capabilities to improve service reliability, visibility, and efficiency.
• Contract and scope management. Recognize changing requirements, assess delivery and cost impacts, and work with Contracts and IDIQ leadership to document and manage changes.
• Pursuit credibility. Help develop executable staffing, transition, governance, and delivery approaches. Participate confidently in customer discussions, proposal development, rehearsals, and oral presentations.

 

Technical leadership:

 

The successful candidate will bring technical credibility and proven leadership across enterprise network and telecommunications services supporting the Department of State’s global mission. These services connect people, facilities, systems, and applications worldwide through secure data networks, voice and video communications, wireless services, and connectivity between domestic and overseas locations.

 

Relevant experience includes leading network planning and engineering, infrastructure deployment and modernization, day-to-day operations, performance monitoring, capacity management, and service restoration. The candidate should understand how these functions work together to maintain reliable communications and support mission requirements across a geographically dispersed enterprise.

 

The Program Manager must translate customer priorities into executable plans, challenge technical assumptions, assess risk, and hold teams accountable for reliable, secure, and cost-effective services. Strong judgment is essential to manage service dependencies, coordinate across organizations and providers, and introduce improvements while maintaining continuity of mission-critical operations.

Qualifications

Basic Qualifications:

 

• 16 years of experience, may have management experience
• U.S. Citizenship required; must have the ability to obtain and maintain a Top Secret clearance
• Demonstrated success leading large, complex federal enterprise IT programs with direct accountability for customer satisfaction, service delivery, staffing, and financial performance.
• Experience managing geographically dispersed teams and multiple subcontractors in an operationally demanding environment.
• A record of successfully transitioning, stabilizing, or improving enterprise IT services.
• Strong working knowledge of enterprise identity services and/or network and telecommunications operations, with the ability to manage dependencies across technical disciplines.
• Experience managing contractual deliverables, service levels, risks, corrective actions, and changes in scope.
• Financial fluency, including budgets, estimates to complete, forecasts, labor planning, and subcontractor management.
• Executive communication skills, including the ability to explain complex issues plainly, recommend a course of action, and lead difficult customer conversations.
• Demonstrated ability to build teams, develop leaders, and make timely personnel and delivery decisions.
• Ability to meet the citizenship, clearance, suitability, travel, and work-location requirements established for the assigned task order.
• ITIL 4 certification required or with the ability to obtain certification within 90 days

 Preferred Qualifications:

 

• Active Top Secret clearance
• Department of State experience, particularly supporting global IT operations and overseas missions.
• Experience leading comparable federal programs as the prime contractor’s Program Manager.
• Current PMP certification and relevant IT service management credentials.
• Experience with enterprise identity modernization, resilient networks, operational analytics, and responsible use of automation.
• A record of strong customer assessments and measurable improvements in service quality, staffing stability, and financial performance.
• Experience contributing to competitive proposals and delivering compelling oral presentations. 

What success looks like

The customer trusts your commitments. Your team understands the mission and knows what’s expected. Service performance is visible, financial forecasts are credible, and issues reach leadership early with a recommended solution.

 

You build an organization that can deliver consistently, handle pressure, and improve without putting the mission at risk.

 

Target Salary Range$176,000 - $282,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed athttps://www.careers.peraton.com/benefits.

Application StatementsThe application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.