Full Job Description
Role description
We're building AI-powered sales skilling experiences that help Microsoft sellers and partners prepare for customer conversations, strengthen technical and consultative selling skills, and apply what they learn in the flow of work.
• Bachelor's Degree in Computer Science, Engineering, or a related technical field and 6+ years of experience in technical program management, software development, systems engineering, or delivery of technical products or services, OR equivalent experience.
• Experience driving a cross-functional technical program from requirements through production release, including managing dependencies, risks, and stakeholder communication.
• Experience working with engineering teams on cloud services, APIs, data pipelines, or enterprise integrations, with the ability to reason about system behavior and technical tradeoffs.
• Experience using telemetry, operational metrics, or customer feedback to identify issues and drive measurable improvements.
Preferred Qualifications
• Experience delivering generative AI or agent-based experiences, including familiarity with retrieval-augmented generation, prompt and model evaluation, and quality, safety, latency, and cost tradeoffs.
• Familiarity with Microsoft 365 Copilot, Azure AI services, Microsoft Graph, or enterprise identity and access patterns.
• Experience with production readiness, service reliability, observability, incident management, and controlled releases.
• Experience with content ingestion and retrieval systems, content governance, or permission-aware enterprise knowledge.
• Familiarity with Azure DevOps and analytics tools such as Application Insights, Azure Monitor, and KQL.
• Experience in sales enablement, partner readiness, learning/skilling, conversational coaching, or AI-assisted content workflows.
• Demonstrated ability to create clarity in ambiguous situations and influence partner teams without formal authority.
