About Delivery Ops
Delivery Ops turns raw captures into datasets customers can train on. We pull and filter episodes against each customer's spec, run every ship gate (quality, privacy, exclusivity, labels), package and ship the data, and report on what was delivered. As volumes grow into hundreds of thousands of hours per program, the team also owns showing the field what this data looks like and why it matters.
About the role
Customers buy data against a spec, and the spec is only as good as our ability to hit it. You will own how deliveries get planned, gated, and shipped: translating what customers ask for into delivery plans and into the tooling roadmap that makes those plans repeatable.
What you'll do
Spec to plan
Turn customer requirements (hours, diversity caps, environments, formats, label levels) into delivery plans with clear milestones and acceptance criteria.
Forecasting
Use measured yield and gate pass rates to forecast what can ship and when, and flag shortfalls before they become missed dates.
Ship-gate ownership
Define and maintain the gates every delivery passes, and sign off that each batch meets spec.
Tooling roadmap
Write requirements and prioritize the delivery tooling roadmap with Delivery Ops engineering.
Feedback loop
Turn customer issue reports into root causes and verified fixes across capture, QA, and labeling.
What you bring
• 4 to 7+ years in technical product management, technical program management, or data operations.
• Fluent in SQL; you pull and check your own numbers rather than waiting on an analyst.
• Clear writing: specs, acceptance criteria, and forecasts that engineers and customers both trust.
• A record of shipping data or platform products to demanding technical customers.
Even better if you have
• Experience with ML training data, annotation programs, or dataset QA.
• Familiarity with sensor and video data (multi-camera, egocentric, calibration).
If you don't check every box above but believe you can do the job, we encourage you to apply - we're looking for capability and trajectory, not a perfect checklist match.
