About the roleWe are seeking a highly hands-on and technical Product Manager to lead the building and scaling of our next-generation payments platform, the infrastructure that moves money from the moment a customer funds a payment to the moment it settles with our banking partners. This role requires a unique blend of deep technical depth, platform-level strategic thinking, and a resourceful, bias-for-action mindset to build the payments platform that powers multiple Félix products requiring money movement, while improving conversion, authorization rates, and unit economics.
You will own our payment orchestration layer and the ecosystem around it: multiple payment processors, banking and settlement partners, tokenization, and reconciliation. You will be a doer, not just a delegator, working closely with engineering to build sophisticated real-time systems while owning critical business metrics like authorization rate, processing cost, and GMV. This is a role for a builder who thrives on extreme ownership in a high-growth, ambiguous environment.
What you'll focus on- Define & Execute Payments Product Strategy - Work with Product and Engineering leadership to develop and own the payments roadmap, focused on unifying our processors, banking partners, and payment methods into a single, scalable orchestration platform for pay-ins, routing, and settlement. This requires a platform-first, reusable-component mindset.
- Own the Payment Orchestrator - Drive the evolution of our in-house orchestrator and its rules engine: intelligent routing across processors, and fallback and resilience logic. Balance authorization rates, cost per transaction, and reliability. Own reconciliation and settlement health across processors and banking partners, driving toward automation.
- Hands-On Data Analysis & Experimentation - Own payment metrics and have a hands-on relationship with the data. You must be able to navigate complex dashboards, run simple to medium-complexity SQL queries to validate hypotheses, and partner with Data Analysts and Engineers to drive improvements in conversion, acceptance, and authorization.
- Expand Payment Methods & Rails - Partner directly with engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, and additional processors and settlement banks.
- Cross-Functional Collaboration - Work closely with Engineering, Finance (reconciliation, treasury, revenue recognition), and Operations (payment ops, disputes) to develop scalable solutions.
- Fraud Coordination - Partner with Fraud to monitor fraud performance by payment method and supply the data needed for fraud checkpoints.
- Partner & BD Coordination - Partner with Business Development on processor and banking partner negotiations.
- Stakeholder & Partner Management - Communicate payments strategy and impact to executive leadership, and manage relationships with payment processors, acquiring and banking partners, and card networks.
What you'll bring- 5+ years of experience in product management, with a focus on payments, ideally in a fast-paced startup or growth environment where you were a primary builder.
- Proven technical fluency & resourcefulness. Ability to work with engineering teams on API-based payments solutions, demonstrated ability to run simple SQL queries, and a clear understanding of data pipelines and system resilience (e.g. timeouts, fallbacks, service dependencies).
- Deep understanding of the payments ecosystem (payment orchestration, processors/PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation), or a track record of rapidly acquiring deep domain knowledge in a new technical area.
- Experience owning payment performance metrics (authorization rate, conversion, processing cost, GMV) and using them to drive product improvements.
- Experience working with payment processors and orchestration, and familiarity with alternative rails (ACH, BNPL, wallets, stablecoins) is a strong plus.
- Strong ownership and a bias towards action; comfortable working hands-on rather than delegating.
- Strong stakeholder management and communication skills, especially with fraud, finance, compliance, and exec teams, as well as external partners.
- Passion for fintech and digital finance innovation.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer- The starting base salary for this role typically ranges between $145,000 and $185,000 USD in Miami, tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call.
