JUUL Labs

Technical Product Manager

JUUL Labs$143K — $175K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience
  • Solid understanding of software development processes
  • Strong critical thinking and problem-solving skills
  • Knowledge of UX design principles
  • Familiarity with technical concepts like databases/SQL and APIs
  • Experience with AI productivity tools
  • Proficient with project management tools like Jira or Linear
  • Excellent organizational and communication skills

Responsibilities

  • Lead a global team of software engineers
  • Define strategy and product roadmaps for customer experiences
  • Upgrade internal teams to be AI-native
  • Align stakeholders on user experience and project timelines
  • Conduct market research to guide product decisions
  • Make data-driven decisions aligned with strategic goals
  • Report product performance metrics and progress against objectives
  • Communicate product requirements to diverse technical audiences

Benefits

  • Career growth opportunities with goal-setting support
  • Collaborative team with committed colleagues
  • Equity options and performance bonuses
  • Subsidies for cell phones and commuting, plus JUUL product discounts
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company matching
  • Biannual discretionary performance bonuses
Full Job Description
ROLE AND RESPONSIBILITIES:
  • Lead a team of talented software engineers from around the world
  • Define strategy, roadmaps, and product requirements for compelling customer-facing experiences
  • Lead projects to level up internal teams to become AI-native
  • Drive alignment among stakeholders on user experience, priorities, and timelines
  • Conduct market and competitive research to inform product decisions
  • Make data-informed decisions that align with strategic goals
  • Track product performance metrics and report progress against goals
  • Communicate product features and requirements to audiences of varying technical backgrounds, including business stakeholders, software engineers, designers, and executives
  • Perform related duties as assigned, within your scope of practice

PERSONAL AND PROFESSIONAL QUALIFICATIONS:
  • 5+ years of product management experience
  • Comprehensive understanding of software development processes
  • Strong critical thinking and first-principles problem-solving
  • Sound understanding of UX design principles
  • Working knowledge of technical concepts such as databases/SQL, APIs, and HTML/CSS
  • Experience with AI tools (e.g., Claude, Cowork, Codex) for personal or team productivity and workflow automation
  • Familiarity with project/roadmap tools such as Jira or Linear
  • Ability to manage competing priorities in a fast-paced, changing environment
  • Strong organizational and communication skills

EDUCATION:
  • Bachelors degree in engineering, computer science, or a related technical field
  • Alternatively, a bachelors degree in a non-technical field paired with relevant technical experience, coursework, or a certification (e.g., coding bootcamp)

JUUL LABS PERKS & BENEFITS:
  • A place to grow your career. We'll help you set big goals - and exceed them
  • People. Work with talented, committed and supportive teammates
  • Equity and performance bonuses. Every employee is a stakeholder in our success
  • Cell phone subsidy, commuter benefits and discounts on JUUL products
  • Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
  • 401(k) plan with company matching
  • Plus biannual discretionary performance bonuses

SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.

SALARY RANGE:

$143,000-$175,000 USD

About JUUL Labs

JUUL Labs is a San Francisco-based electronic cigarette company. It was founded in 2017 by James Monsees and Adam Bowen. The company is known for its e-cigarette device, JUUL, which uses nicotine salts derived from tobacco leaves to provide an experience similar to traditional cigarettes. JUUL has become popular among young people, leading to concerns about nicotine addiction and health risks. The company has faced criticism for its marketing practices and has been the subject of regulatory scrutiny.
Learn more about JUUL Labs
Size
2,250 employees
Industry
Founded
2015

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