Technical Product Manager - AI Email Security

Fortra

• $105K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in technical, business, or related field, or equivalent training/certification
  • 5-10 years of experience in product management or AI/ML in enterprise software
  • Knowledge of AI/ML and generative AI, including model capabilities and data considerations
  • Strong problem-solving and clear communication skills for diverse audiences
  • Ability to engage with customers and translate their needs into product requirements
  • Experience leading cross-functional teams across various disciplines.

Responsibilities

  • Analyze AI market trends and regulatory changes to identify opportunities and risks
  • Conduct market research and customer interviews to uncover high-value AI use cases
  • Translate validated customer problems into clear product requirements and workflows
  • Manage product roadmaps, balancing customer value with technical feasibility
  • Establish success metrics for AI products, focusing on quality and business impact
  • Lead customer pilots and beta testing, and manage feedback for product enhancements
  • Provide expertise to support marketing, sales, and customer success teams.

Benefits

  • Health, dental, and vision coverage from day one
  • Immediate enrollment in 401(k), HSA, and FSA plans
  • Flexible PTO policy for work-life balance
  • Tuition and personal enrichment reimbursement
  • Option to enroll in ID Theft Protection Program
Full Job Description
We are seeking a strategic and driven AI Product Manager to join our team at Fortra. This role combines market, customer, and technical leadership to define, build, and launch AI-powered software products. Primary responsibilities include AI market analysis, product strategy, product planning, responsible AI delivery, product release and launch. WHAT YOU'LL DO Market Analysis • AI Trend Analysis, monitoring advances in artificial intelligence, machine learning, generative AI, agentic workflows, and the evolving regulatory landscape to identify opportunities and risks • Develop hands-on, in-depth knowledge of AI products and maintain analysis of their capabilities, model approaches, data practices, strengths, and limitations Product Strategy • Conduct market research, customer interviews, and usability studies to identify high-value AI use cases and unmet needs across target segments • Evaluate data, model, platform, security, and partner capabilities to determine the most effective path to deliver an AI solution (build, buy, or partner) Product Planning • Define priority user workflows and translate validated problems into clear product requirements, including AI behavior, data needs, quality expectations, and human-in-the-loop experiences • Define and manage AI product roadmaps, balancing customer value, technical feasibility, and responsible AI considerations • Establish success metrics and evaluation plans for AI experiences, including quality, adoption, reliability, safety, and business impact • Partner with engineering, data science, design, security, and legal teams to drive AI product development to on-time, high-quality completion Product Release & Launch • Lead and support customer pilots, beta testing, and launch readiness for AI-powered products and features. Document feedback, monitor quality and safety signals, and recommend improvements • Train Sales and Partners on AI product use cases, capabilities, limitations, and responsible-use guidance Subject Matter Expert • Provide market, solution, and responsible AI guidance to support Marketing, Sales, Customer Success, and Technical Support content planning • Other duties as assigned QUALIFICATIONS • Bachelor's Degree in a technical, business, or related field, or equivalent professional training or certificate • 5-10 years of product management, software development, data, or AI/ML product experience in an enterprise software company • Working knowledge of AI/ML and generative AI concepts, including model capabilities, limitations, evaluation, and data considerations • Strong problem-solving skills along with excellent verbal and written communication skills; ability to explain AI concepts clearly to technical and nontechnical audiences • Ability to effectively and productively interface with customers and translate customer needs into actionable AI product requirements • Experience leading cross-functional teams that include engineering, data science or machine learning, design, security, legal, product, sales, and marketing staff Compensation: 105,000 USD - 160,000.00 USD At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set. As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes: • Health, dental, and vision coverage as of hire • Immediate enrollment in 401(k), HSA, and FSA plans • Flexible PTO policy • Tuition and personal enrichment reimbursement • Option to enroll in ID Theft Protection Program

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