4+ years in client onboarding or client-integration engineering in electronic trading
Strong knowledge of FIX protocol and order lifecycle
Hands-on technical skills in code reading, SQL, and debugging
Proven ability to manage complex onboarding processes
Excellent communication skills across technical and non-technical teams
Operational discipline in certification and monitoring processes
Familiarity with US equities regulatory reporting is a plus
Responsibilities
Own client certification across test and production environments
Validate client connectivity and routing setup
Coordinate onboarding processes across multiple teams
Ensure internal readiness for client setup and data configuration
Monitor client connectivity and trading behavior post-launch
Track dependencies and blockers through the onboarding process
Act as first line of response for onboarding-related issues
Benefits
Discretionary bonus eligibility
Paid leave
Insurance coverage
Comprehensive benefits package
Full Job Description
As IMC continues to grow its client liquidity business, the technical onboarding of new clients has become central to how reliably and quickly those clients can access our liquidity. We are looking for a Technical Onboarding Manager to take dedicated ownership of the end-to-end onboarding and certification process from the first connectivity test through to a fully certified, production-ready client.
In this role you will sit at the intersection of our execution development teams, infrastructure, compliance, business development, and our clients. You will own the technical integration so that our developers can stay focused on building, and so that every client interacts correctly with IMC liquidity from day one. No two onboardings are identical, and the person in this role will make a considerable impact as the firm scales its client business.
Your Core Responsibilities:
Own client certification across test and production environments.
Validate client connectivity and routing setup.
Coordinate the process across legal, compliance, clearing, infrastructure, development, and business teams.
Ensure internal readiness across data, pricing, strategy configuration, and client setup.
Monitor client connectivity, message quality, and trading behavior post-launch.
Track dependencies, blockers, readiness, and certification through go-live.
Ensure regulatory and post-trade readiness, including TRF and CAT reporting, AGU agreements, and trade reconciliation, in coordination with Mid Office and Compliance.
Act as first line of response for onboarding-related issues and trigger re-certification where required.
Your Skills and Experience:
Approximately 4+ years of relevant experience in client onboarding, connectivity, or client-integration engineering within an electronic trading environment; experience leading a regional onboarding or connectivity desk is an advantage.
Strong FIX and electronic trading knowledge: a solid grasp of the order lifecycle (fills, rejects, cancels, IOC, short flags, sequence numbers, resets, drop copy), FIX version differences, and client-specific implementations.
Hands-on technical ability: comfortable reading code, running SQL queries, setting up accounts, and debugging client integration and session issues using logs, FIX messages, and configuration files.
Highly organized, with a track record of managing complex onboarding processes end to end across multiple stakeholders and dependencies.
A strong communicator who can bridge Development, Infrastructure, Compliance, Business Development, and clients, and who can clearly articulate risks and open issues.
Operationally disciplined, with an understanding of certification, monitoring, recertification, and repeatable onboarding processes.
Familiarity with US equities regulatory reporting (TRF, CAT) and post-trade processes is an advantage.
Experience with JIRA and CRM tooling is an advantage. Equities product knowledge is preferred.
Excellent verbal and written communication skills in English, and a team player. At IMC, we're all in it together.
The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit Benefits - US | IMC Trading for more comprehensive information.
Salary Range
$175,000-$200,000 USD
About IMC
IMC Financial Markets, sometimes referred to as IMC Trading, is a proprietary trading firm and market maker for various financial instruments listed on exchanges throughout the world. Founded in 1989 as International Market makers Combination, the company employs over 1100 people and has offices in Amsterdam, Chicago, Sydney, Hong Kong and Mumbai.
IMC is a technology-driven trading firm active in over 100 trading venues throughout the world and offering liquidity to over 200,000 securities. IMC makes markets in the major exchange-traded instruments – equities, bonds, commodities, and currencies – on 100 exchanges worldwide and is a significant liquidity provider on the NYSE Arca, NASDAQ, CBOE, BATS, and CME exchanges.