Job Title: Technical Inside Sales Manager Reports to: Director ECS - North America FLSA Status: Exempt Summary The Technical Inside Sales Manager plays a vital role in driving customer engagement, supporting Field Sales, Customer Service and strengthening the overall sales process. This position is a key enabler for new customer acquisition, high value opportunities, CRM data management, and ensuring seamless collaboration across Staubli departments and business units. The successful candidate will be technically minded, detail-oriented, and capable of supporting both commercial and technical initiatives within Staubli's electrical connector markets including Renewable Energy, Industrial, PTD, Emobility and Test and Measure. Essential Duties and Responsibilities • Be responsible for the direct management of the quoting department and S&OP • Work in close collaboration with Local Director, Head of Sales and Legal and Compliance to assist, process, create, revise or negotiate business contracts including terms & conditions, non-disclosure agreements, purchase agreements, pricing agreements, tooling agreements and statements of work. • Assist with urgent inquiries, including quotations, delivery improvement or relevant time sensitive actions. • Support accuracy and maintenance of CRM data, ensuring all tasks are completed in a timeline manner. • Work in collaboration with field sales to follow up on strategic web, print, and marketing-generated leads to qualify and advance opportunities. • Support quoting activities including strategy for high value opportunities. • Contribute to sales strategy development and execution across assigned markets. • Provide first-level technical support for select incoming customer requests and coordinate with engineering and field sales for advanced inquiries. • Engage with customers on-site, including responsibility for company tours, presentations, and events. • Manage customer satisfaction and help develop proactive improvement measures. • Support creation and maintenance of internal sales procedures and best practices • Collaborate with marketing to align sales messaging, campaigns, and lead generation activities. • Assist with sales forecasting and contribute to monthly and quarterly reporting. • Participate in and prepare presentations for senior management and strategic reviews. • Maintain awareness of competitors, market trends, and new product developments. • Lead or contribute to special projects when gaps in support exists (i.e. Open positions, outside of core business, availability, etc.) • Work collaboratively with Field Sales, Customer Service, Engineering, Operations, and Management on special project requests. • Support with new employee trainings Qualifications To perform this job successfully, an individual must: • Become a product expert in all product groups. • Strong knowledge of industrial applications and settings. • Excellent sales process techniques and clear understanding of lead generation, nurturing and transfer. • Clear knowledge of sales cycles and strategy adaptation. • Use good oral and written communication skills to work effectively with customers and other staff. • Ability to conduct research independent of management support via web, colleagues and customers. • Highly organized and able to optimize or develop new process. • Be a team player willing to assist where needed, be a self- starter and work under limited supervision. • Be able to use critical thinking and problem solving to resolve customer issues. • Exhibit computer skills: Microsoft Office, CRM, SAP, Data Visualization (SQL, Power BI, Filemaker) Education and/or Experience A college degree in business administration or engineering is required. 5+ years of industrial (B2B) selling experience inside or outside is required. 2+ years in a leadership, team lead or direct management role P&L familiarity a plus Must be a US Citizen and able to pass a background check for defense contractors. Travel Minimal travel within the US or Mexico Additional Information Located on the Town Green in Windsor, we offer a welcoming work environment. We take our work, but not ourselves, too seriously. We offer an excellent benefits package, plus an additional vesting income plan, as well as a lucrative Sales Incentive Plan. We are a 140 year old Swiss company, with roots in North America for over 50 years. We are the home of the MC4 and Combitac. Find out more!!