Technical Expert / Functional Expert (HPC)

Kaizen Approach, Inc

$120K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of IT experience or 15 years without a degree; Bachelor's preferred
  • Proficient in configuring and troubleshooting high-performance file systems (XFS, GPFS, Lustre)
  • Experienced in operational support for HPC systems and applications (e.g., Nagios, xCAT)
  • Solid knowledge of massively parallel processing (MPP) systems for complex environments
  • Skilled in workload management tools (RES, LSF, SLURM) configuration and troubleshooting
  • Advanced proficiency in Red Hat and SUSE Linux in HPC contexts
  • Active TS/SCI clearance with Polygraph required

Responsibilities

  • Deliver Tier 4 technical support for high-performance computing systems
  • Oversee troubleshooting and resolution of complex HPC issues
  • Ensure operational availability of mission-critical computing environments
  • Support specialized environments needing deep technical expertise
  • Integrate file systems, operating systems, and schedulers into optimized setups

Benefits

  • Equal Opportunity/Affirmative Action Employer
  • Diversity and inclusion in the workplace
  • Consideration for candidates without regard to personal characteristics or backgrounds
Full Job Description
Description

Kaizen Approach is currently seeking a Technical Expert to provide Tier 4 high performance computing support to NSAW and UDC sites. In this role, you will deliver advanced technical expertise to resolve complex HPC issues and sustain mission-critical computing environments. You will oversee troubleshooting, escalation, and resolution activities to ensure continued operational availability of HPC systems. This position involves supporting highly specialized environments that require deep technical knowledge and rapid problem resolution. You will work in a secure environment supporting critical mission objectives.

Requirements:
• Must have the ability to configure, tune, test, and provide advanced-level troubleshooting and support for high-performance file systems including XFS, GPFS, and Lustre.
• Must possess the ability to perform advanced troubleshooting and operational support for HPC farm systems and associated applications such as Nagios, xCAT, failover software, and compilers.
• Must be capable of applying working knowledge of high performance computing massively parallel processing (MPP) systems to support complex compute environments.
• Must have the ability to configure, tune, test, and provide advanced-level troubleshooting and support for distributed computing and workload management tools including RES, LSF, and SLURM.
• Must possess the ability to configure, tune, test, and perform advanced troubleshooting of Red Hat and SUSE Linux operating systems in HPC environments.
• Must be capable of supporting end-to-end HPC system operations by integrating file systems, operating systems, schedulers, and supporting applications into a stable and optimized environment.
• Must have the ability to diagnose and resolve complex, multi-layer HPC issues through advanced system analysis, performance tuning, and structured troubleshooting techniques.
• Must have ten (10) years of experience providing industry- and government-recognized functional expertise in a large and complex IT environment, or fifteen (15) years of relevant experience if a degree is not held.
• Must have a bachelor's degree from an accredited college or university, or fifteen (15) years of relevant experience if a degree is not held.
• Active TS/SCI clearance with Polygraph is required.

Salary Range:
A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

Kaizen Approach is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.

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