In this position, the Technical Expert Assessment (TEX) Engineer will manage the expert analysis process within the Cooling business and is responsible for product collection, analysis, report creation, and submission. The TEX Engineer must collaborate with their internal colleagues and external vendors to perform such tasks. The TEX Engineer plays a crucial role in the customer experience by providing root cause analysis reports to our customers which communicate the cause of failures and mitigation plans. This position requires an engineer with strong technical writing, communication, and organizational skills, as well as the ability to quickly develop systems knowledge and work effectively in a highly matrixed organization comprised of technical professionals.

Requirements:

• Arrange RMA (Return Authorization) and return shipping of product and components required for analysis
• Collect all relevant information related to the analysis from field service personnel
• Coordinate 3rd party analysis from component suppliers and/or independent test facilities
• Perform analysis of returned components
• Maintain communication of analysis progress with front office teams
• Create comprehensive written reports to describe the full results of the analysis

Qualifications:

• Bachelor's degree in Industrial Engineering (Mechanical, Energy, Electrical, Materials, Chemical,..)
• Good communication skills
• Knowledge of mechanical, electrical, and control systems; Refrigeration experience a plus
• Experience with quality engineering tools and practices is preferred: process mapping, 8D process, statistical analysis, etc.
• Must be self-motivated, have good interpersonal skills, and be capable of analyzing complex problems through innovative thought and experience.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.