Job TitleTechnical Business Analyst
External Job Title: Technical business analyst
Position type: Permanent
Location: Irving, Texas, Hybrid
Summary of the role:
You will join a globally distributed team across Dallas, Nice, and Bangalore that manages one of the most critical and complex products in the Payments domain. Your expertise will help shape and evolve the Amadeus Payment Platform, which processes millions of payments daily through credit card networks, acquiring banks, and alternative payment providers such as PayPal. You will combine product management and solutioning expertise, provide guidance and mentorship, drive innovation, translate strategy into actionable plans, influence departmental direction, and independently lead initiatives while promoting best practices and operational excellence.
In this role you'll:
Technical & Functional Excellence- Establish standards for product definition activities, including specifications and solution design.
- Analyze highly complex business problems and translate business needs into new product concepts, enhancements, and upgrades.
- Design solutions to complex problems and support cross-area solution design, including architecture proposals for new products.
- Support Pre-Sales activities and participate in Business Requirement Matrix (BRM) assessments.
- Lead or review solution sizing, specifications, process engineering, and business flow assessments for complex and cross-functional initiatives.
- Define recovery, action, and risk mitigation plans in case of system failures and ensure processes are followed from requirements through production.
Quality, Validation & Continuous Improvement- Create customer feedback mechanisms and solve business problems through a clear methodology and appropriate documentation.
- Recommend improvements to specifications, documentation, solution design, and proactive maintenance practices.
- Contribute to test strategy implementation, review test plans, ensure test traceability, and validate delivered functionality and system integrity.
- Investigate, validate, and prioritize reported incidents to ensure production integrity.
Collaboration, Leadership & Knowledge Sharing- Coach, mentor, train, and provide guidance to Product Definition Analysts, QA Engineers, Software Development Engineers, and other less experienced professionals.
- Serve as a key liaison between engineering, architecture, product, QA, customers, and other stakeholders through effective communication and collaboration.
- Contribute to onboarding, communities of practice, organizational transformation initiatives, and knowledge sharing across teams.
- Support Agile team and ART ceremonies, product feature definition, RFP/RFI responses, product promotion, customer presentations, demos, and product launches.
- Contribute to delivery planning, customer relationship management, and the sharing of product, system flow, architecture, and engineering knowledge.
About the ideal candidate:
- 3+ years experience preferably in Payments or Airlines/travel domains - in capacity of a business ana-lyst is a plus.
- Bachelor's degree in Engineering / sciences or related fields.
- Work experience in Agile / SaFe framework is preferred.
What we can offer you:
- Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
- Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to de-velop and grow.
- Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe
Application process: The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!
