Location(s): Lakeland, FL; Atlanta, GA; Fort Worth, TX
What does a day in the life of a Technical Advisor look like?The Technical Advisor of Implementations oversee implementing and analyzing complex systems within Softeon for Saddle Creek associates within a thriving warehouse, start-up location, campus, or region. As a Technical Advisor, you will serve as an owner and administrator for architecture, servers, upgrades, code releases, system solutions design, process design, process documentation, partner communication upwards through the chain of command, troubleshooting, and advanced client system requests.
As our new Technical Advisor, you will report to the Sr. Director of Systems and work directly with corporate information services (IS) to complete or lead tactical and strategic initiatives. Within this role, a key drivers and responsibilities will be to lead the knowledge sharing and consulting process for all other members of the team.
Primary Responsibilities- Advises on defined application problems by conferring with team leaders
- Develops solutions by preparing documentation and evaluating alternative solutions to gain approval across business
- Controls solutions by establishing specifications and coordinating production with programmers
- Teaches and is accountable for system standards
- Keep an eye on emerging technologies in the industry and advise / recommend trends to leadership
- Accountable for assigned strategic initiatives
- High level of written and verbal communication.
- And, because we know that you are going to be awesome, we might be able to assign other duties your way giving you the opportunity to expand and grow within your career
QualificationsMust Haves
- Bachelor's degree in Information Systems, Computer Science, Industrial Engineering, Supply Chain, Operations Management, or relevant experience required
- At least 10 years of experience working within Information Services or equivalent systems experience
- At least 4 years of experience working with [Softeon] preferred
- Experience developing and delivering end-user training as part of system implementations, upgrades, or process changes, including hands-on instruction, documentation, and post-launch support.
- Ability to translate operational challenges into technology and system requirements for internal teams and external vendors.
- Experience implementing and supporting warehouse technologies including Autonomous Mobile Robots (AMRs), Warehouse Execution Systems (WES), automation control systems, and supporting operational technologies.
- Documented experience leading system projects
- Have ability to learn, understand, and apply new technologies and develop processes
- Perform as an effective contributor in a team-oriented environment and accomplish desired results with a high degree of quality
- Be customer focused and possess a high degree of integrity and trust
- Be able to effectively prioritize and execute tasks in a high-pressure environment
- Ability to travel 30-50% of the time, project dependent.
- Excellent verbal and written communication skills
- Comfortable working in active warehouse and distribution center environments.
These are the areas that move you up the application process but should not hold you back from applying. We want applicants that have a strong desire to learn and join our industry or continue to grow with our industry.
- Business experience in the supply chain industry and multiple industry verticals
- Agile scrum methodology experience
- Advanced degree in supply chain or other related field
- Six Sigma Certification(s)
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Benefits:- Benefits package including medical, dental, vision, HSA, and medical reimbursement
- Annual bonus eligibility
- 401(k) match
- Vacation and holiday pay
- Employee assistance and identity theft protection
- Career development and opportunity for internal promotions
- Tuition reimbursement for further education
- Company paid life insurance and short term disability
