Technical Account Manager (North East)

Qualifications

• 5-7 years experience in alarm systems, video surveillance, access control, and fire systems.
• Hands-on experience in designing and installing security systems.
• Experience in delivering technical training to diverse audiences.
• Strong communication and interpersonal skills.
• Willingness to travel for professional events and training.
• Self-motivated and proactive with a positive personality.
• NICET and ESA certifications required.

Responsibilities

• Conduct technical seminars and webinars on Ajax products.
• Present new product features to distributors and dealers.
• Manage training schedules and on-demand requests for product training.
• Promote solutions tailored to customer needs with technical support.
• Perform market research to identify product strengths and opportunities.
• Build long-term relationships with key partners.
• Test new product features and prepare technical documentation for launches.
• Support sales with lead follow-up and customer needs analysis.

Benefits

• Base salary plus performance-based bonuses.
• Company-covered car allowance and business expenses.
• Comprehensive health and life insurance.
• 401(k) retirement plan.
• Opportunities for professional growth.
• Ability to make an impact in your role.
• Work in an innovative environment.