OpenAI

Tech Lead, Deployment & Operations - Custom Infrastructure

OpenAI$342K — $445K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of engineering experience in hardware systems, data center deployment, or related domains.
  • Technical depth in hardware deployment, operations, silicon bring-up, and reliability engineering.
  • Experience transitioning complex hardware systems into production environments.
  • Collaboration experience with silicon, systems, software, or data center teams.
  • Proven capabilities in deployment planning, incident response, and debugging production systems.
  • Skilled in building operational tools and automation to enhance deployment quality.
  • Demonstrated ability to lead and develop senior technical talent.

Responsibilities

  • Lead team for deployment and operations of custom silicon in data centers.
  • Oversee hardware bring-up, validation, and production deployment.
  • Collaborate with cross-functional teams for successful large-scale deployment.
  • Define processes and practices for operational readiness and reliability.
  • Drive execution across systems integration and issue resolution in data centers.
  • Stay involved in technical aspects like architecture reviews and debugging.
  • Identify gaps in processes and propose solutions for operational improvements.

Benefits

  • Mentorship and development opportunities for engineers
  • Hands-on engagement in cutting-edge hardware operations
  • Opportunity to shape engineering culture and operational excellence
  • Access to complex, real-world production challenges
  • Participation in the architecture of future ML systems
Full Job Description
About the Role

We are seeking a Technical Lead to lead deployment and operations for OpenAI's Silicon & Systems team. This person will become the Directly-Responsible Individual responsible for bringing OpenAI's custom silicon and associated systems into data center environments, ensuring successful deployment, bring-up, validation, operational readiness, and ongoing reliability at scale.

This role sits at the intersection of silicon, systems, infrastructure, data center operations, and software. You will lead a team focused on taking new hardware platforms from lab validation into production data center deployment. You will be responsible for building the operational processes, technical workflows, tooling, and cross-functional alignment required to deploy and operate custom AI hardware reliably in OpenAI's supercomputing infrastructure.

The ideal candidate is both a strong leader and a deeply technical operator. You should be comfortable staying close to the technical details of hardware bring-up, fleet deployment, debugging, system validation, data center integration, and production operations. This role requires strong execution, excellent cross-functional judgment, and the ability to drive clarity in ambiguous, fast-moving environments.

In this role, you will:
  • Lead a team responsible for deployment and operations of OpenAI's custom silicon and systems in data center environments
  • Own the path from hardware bring-up and validation through production deployment, operational readiness, and sustained fleet support
  • Partner closely with silicon, systems, software, infrastructure, networking, data center, supply chain, and external partner teams to ensure successful deployment at scale
  • Define deployment processes, operational playbooks, technical readiness criteria, escalation paths, and reliability practices for new hardware platforms
  • Drive cross-functional execution across lab bring-up, rack/system integration, data center deployment, fleet monitoring, debugging, and issue resolution
  • Stay hands-on technically through architecture reviews, deployment planning, failure analysis, operational debugging, and critical system-level decision-making
  • Identify gaps in tooling, observability, automation, validation coverage, and operational processes, and build plans to close them
  • Establish clear metrics for deployment readiness, reliability, performance, maintainability, and operational health
  • Build a strong engineering culture grounded in ownership, technical rigor, operational excellence, and high-velocity execution
  • Ensure OpenAI's custom hardware platforms can be deployed and operated reliably, repeatably, and safely at scale
  • Be a contributor and technical driver for the architecture and design of future ML systems
You might thrive in this role if you:
  • Enjoy mentoring and developing engineers while staying deeply engaged in technical execution
  • Are excited by the challenge of bringing new custom hardware platforms into real-world production data center environments
  • Can operate across silicon, systems, software, infrastructure, and data center operations
  • Are comfortable leading through ambiguity, especially when the hardware, tooling, and operational model are still being built
  • Have strong judgment around deployment sequencing, technical risk, operational readiness, and when to escalate
  • Communicate clearly across technical and operational teams, and can align stakeholders through complex deployment and production issues
  • Care deeply about building practical systems, tools, and processes that work reliably at scale
  • Have a bias toward ownership and are comfortable jumping into urgent technical issues when needed
Qualifications
  • 8+ years of engineering experience in hardware systems, infrastructure, data center deployment, production operations, systems engineering, silicon bring-up, or related technical domains
  • Strong technical depth in one or more of: hardware deployment, data center operations, rack-scale systems, silicon bring-up, systems validation, fleet operations, reliability engineering, infrastructure automation, or hardware/software integration
  • Experience bringing complex hardware systems from development or validation into production environments
  • Experience working closely with silicon, systems, software, infrastructure, networking, or data center teams
  • Experience with deployment planning, operational readiness, incident response, debugging, and root-cause analysis for production systems
  • Experience building tooling, automation, observability, or operational processes that improve deployment quality and fleet reliability
  • Demonstrated ability to hire, develop, and lead senior technical talent
  • Ability to move fluidly between people leadership, technical strategy, and hands-on operational problem solving
  • Strong written and verbal communication skills, especially in high-urgency, cross-functional technical environments
  • Experience working in fast-moving environments

To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.

Compensation Range: $342K - $445K USD

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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