Tech Account Manager

Sino Biological

$85K — $100K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • PhD preferred or Master's degree in a relevant life sciences field.
  • Desirable training or experience in protein biochemistry, antibody development, and immunology.
  • Previous experience in project management and client-facing roles is advantageous.
  • Solid understanding of biologic research, drug discovery, and related technologies.
  • Ability to learn quickly, multitask, prioritize, and work independently.
  • Willingness to travel up to 15%.
  • Physical ability to lift and move 25-50 lbs.

Responsibilities

  • Collaborate with sales representatives to promote customized services.
  • Build and maintain strong client relationships as the main contact.
  • Develop work plans, set milestones, and monitor client project progress.
  • Coordinate internal resources for timely project completion.
  • Create and maintain comprehensive project documentation.
  • Perform related duties as needed.

Benefits

  • Competitive compensation packages, including base salary and bonuses.
  • Opportunities for professional development and career advancement.
  • Supportive and inclusive work environment celebrating diversity.
Full Job Description
Position Overview:

We're seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a remote position, but candidates located in or near Houston, TX are preferred, as we have an office there. The role involves approximately 15% travel.

As a critical team member, your primary responsibility will be managing customized services for U.S.-based customers. This includes collaborating with local sales representatives, maintaining strong client relationships, coordinating internal resources, and ensuring the successful completion of projects.

Key Responsibilities:
  • Collaborate with local sales representatives to promote and sell customized services.
  • Build and maintain strong client relationships, acting as a key point of contact.
  • Work closely with clients to develop work plans, set milestones, and monitor progress.
  • Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.
  • Create and maintain comprehensive project documentation.
  • Perform other related duties as assigned.


Qualifications:
  • PhD preferred or Master's degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.
  • Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.
  • Previous experience in project management and customer-facing roles is a plus.
  • A solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.
  • Ability to learn quickly, multitask, prioritize, and work independently.
  • Willingness to travel up to 15%.
  • Must be able to lift and move 25-50 lbs.


Why Join Us?

At Sino Biological, we recognize that our people are our greatest asset. That's why we offer:
  • Competitive compensation packages, including a base salary and a bonus structure plan
  • Professional development and career advancement opportunities.
  • A supportive and inclusive work environment where diversity is celebrated.

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