Team Lead, Recreation Programs

As the Team Lead, Recreation Programs within Recreation & Social Programs, you will provide operational and strategic leadership for a diverse portfolio of recreation programs delivered in City facilities and community-based settings. You will lead unionized and non-union employees, guide program planning and evaluation, manage budgets and resources, and develop collaborative relationships that enhance recreation opportunities for Calgarians. Reporting to the Leader, Recreation Programs, primary duties include: - Lead all aspects of staff supervision, including recruitment, onboarding, work assignments, coaching, training, professional development, succession planning, and performance management. - Lead annual and strategic planning, development, delivery and evaluation for assigned recreation program portfolios. - Align programs with Council, departmental, service-line, business-unit and divisional priorities, as well as applicable policies, funding requirements and service-level agreements. - Develop strategies, tools and implementation plans to support consistent program delivery across City facilities, partner locations, community settings and the corporate workplace. - Monitor program performance, participation, revenue and outcomes; identify opportunities for improvement; and recommend whether programs should continue, change or be discontinued. - Establish program goals, timelines, performance measures and evaluation approaches, and prepare reports that demonstrate results, impact and accountability. - Manage portfolio budgets, allocate staff and financial resources, monitor expenditures and variances, and coordinate funding submissions and reporting. - Build and maintain relationships with internal teams, community organizations, recreation partners, funders and other collaborators to advance shared priorities and expand accessible recreation opportunities. - Lead or contribute to special projects, committees and strategic initiatives, providing recreation-program expertise and supporting the development of divisional strategies. - Respond to escalated customer concerns, employee matters, operational issues, emergencies and incidents. - Support effective facility and program operations by ensuring compliance with occupational health and safety requirements, collective agreements, corporate policies and administrative processes. Qualifications - A degree in Recreation, Fine or Performing Arts, Social Science, Education, or a related field. - At least 5 years of experience in strategic recreation program development, delivery, and evaluation of recreation programs and recreation facility operations and oversight. - A Minimum of 3 years of supervisory experience. - Intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook). - A valid class 5 driver's licence (or provincial equivalent) with no more than 6 demerits and the use of a personal vehicle for business purposes is required. - Experience using registration systems, BI LaunchPad and PeopleSoft Human Capital Management (HCM) will be considered an asset. - Experience addressing issues of equity, diversity, inclusion and belonging in program and service delivery will also be considered an asset. - Equivalent combinations of experience and education may be considered. - Success in this position requires the following: - Strong collaboration and communication skills - Effective management and leadership capabilities - Experience managing staff and human resource functions in union/collective bargaining setting - Strong understanding of business and administrative processes and recreation program delivery - Financial acumen Working Conditions: Office environment. Requirement to attend offsite meetings and events. Pre-employment Requirements - A security clearance will be conducted. - Applicants will be tested for appropriate skills. - Successful applicants must provide proof of qualifications. Workstyle - This position works full time from the office, with no remote work options available. Position and Pay Information - Business Unit: Recreation and Social Programs - Union: Exempt - Position Type: 1 Permanent - Compensation: Level M1 $115,627 - 144,534 per annum - Hours of work: Standard 35 hour work week. - Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle. - Location: 2808 Spiller Road SE - Audience: Internal/External - Apply By: November 20, 2026 - Job ID: 315599