Robinhood

Tax Operations Manager

Robinhood$140K — $165K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, or related field
  • 5+ years of experience in tax operations
  • Experience with retirement tax reporting (IRS Forms 1099-R and 5498)
  • Proficient in SQL or Databricks for data analysis
  • Background in Financial Services, Fintech, or Crypto preferred

Responsibilities

  • Collaborate with cross-functional teams to enhance and scale tax-related products
  • Lead tax reporting for taxable and retirement accounts with critical exception management
  • Resolve complex tax inquiries and discrepancies with Customer Experience teams
  • Develop reconciliations of data between internal systems and external vendors

Benefits

  • Challenging, high-impact work opportunities
  • Performance-driven compensation, with bonuses and equity ownership
  • 100% paid health insurance for employees and 90% for dependents
  • Access to leading AI tools and continuous skill-building
  • Flexible benefits spending account for wellness and learning
  • Employer-paid life and disability insurance and mental health benefits
  • Generous paid time off and parental leave
  • Exceptional office experience with catered meals and events
Full Job Description
About the team + role

We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tax Operations team's mission is to support our tax information reporting and compliance efforts related to the purchase and sale of equities and crypto. We partner with product, engineering, and account operations teams to ensure robust and scalable tax systems. Our team fosters a highly collaborative, supportive, and execution-oriented culture. We are dedicated to ensuring a seamless tax reporting experience for all Robinhood customers!

Robinhood is looking for a skilled Tax Operations professional to join our team! We are seeking motivated professionals who thrive in dynamic environments and can manage multiple priorities. In this role, you will lead tax reporting processes for taxable and retirement accounts, executing critical exception reports covering areas such as withholding, cost basis, and crypto transactions. You will also partner with Customer Experience and Account Operations teams to resolve complex tax-related inquiries and withholding issues.

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you'll do
  • Collaborate with product, project, and engineering teams to launch, improve, and scale Robinhood products and systems, tracking various tax-related initiatives and new product promotions
  • Lead the tax reporting processes for taxable and retirement accounts, executing critical exception reports covering areas such as withholding, cost basis, and crypto transactions
  • Partner with Customer Experience and Account Operations teams to resolve complex tax inquiries, cost basis issues, and withholding discrepancies
  • Develop and implement reconciliations of data between internal systems and vendors, verifying the accuracy of tax information transmitted to the IRS
What you bring
  • Bring a Bachelor's degree in Finance, Accounting, or a related field, along with 5+ years of professional experience in tax operations
  • Demonstrate experience with retirement tax reporting, specifically with IRS Forms 1099-R and 5498
  • Showcase strong analytical and communication skills, with proficiency in tools like SQL or Databricks to manage, mine, and convert large datasets
  • Manage and drive tax projects to completion in a deadline-driven environment, maintaining high attention to detail
  • Apply prior experience in Financial Services, Fintech, or Crypto, with an understanding of tax onboarding procedures and Forms W-9/W-8BEN preferred
What we offer
  • Challenging, high-impact work to grow your career
  • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
  • Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces.


In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$140,000-$165,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$123,000-$145,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$110,000-$129,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.

About Robinhood

Robinhood is a financial services company that offers commission-free trading through its website and mobile app. The company was founded in 2013 by Vladimir Tenev and Baiju Bhatt, and is headquartered in Menlo Park, California. Robinhood's mission is to democratize finance for all by making investing accessible to everyone. The company has raised over $5 billion in funding and has over 13 million users. Robinhood has faced criticism for its business model, which relies on selling order flow to market makers, and for its handling of the GameStop trading frenzy in early 2021.
Learn more about Robinhood
Size
2,000 employees
Industry
Founded
2013

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