Full Job Description
Summary:
The Delinea People Team is ramping up for our next phase of growth. We're looking for a Talent Acquisition Operations Manager to lead the transformation of our global talent acquisition infrastructure and drive operational excellence across our end to end hiring experience. This role will oversee all recruiting systems & tools, programs and processes, accelerating our hiring experience as we scale for growth.
You've been in a senior Talent Acquisition Operations role, and you've built or significantly scaled a function at a high-growth tech company. You know Ashby in depth. You've used AI in recruiting and have views on where it helps and where it doesn't.
You've led a small team and still like doing some of the work yourself. You like building from scratch. There's no playbook here yet, and you'll write it with the VP of Talent and the wider leadership team.
What you'll do:
Process
• Redesign our end-to-end recruiting process, focusing on operational rigor, data, automation and an excellent experience for candidates and hiring teams alike
• Build and document SOPs, SLAs and structured interviewing practices across all functions globally
• Partner with our People Analytics team to build recruiting metrics and reporting designed for consumption across our executive leadership team
• Partner with our Legal and People teams to ensure hiring practices are compliant across the global landscape
Programs & Data
• Own program strategy, structure and execution for all recruiting programs, including our Referral Program, Internal Mobility, Talent Marketing
• Create data driven reporting to measure recruiting capacity and recruiter effectiveness against KPIs
• Create data driven reporting to accurately give global leaders appropriate and digestible insight into the state of hiring for their organization
• Own job posting strategy and job description standards
Systems & Tools
• Manage all tools and systems used by the recruiting team, ensuring effective workflows and appropriate usage and operational health
• Be the subject matter expert for our ATS, Ashby, maintaining data integrity and consistent ATS usage across all users
• Evaluate and introduce new tools and AI-driven automation to reduce manual work and give recruiters more time with candidates and hiring teams
Enablement
• Provide regular enablement to the recruiting team on usage and changes to tools, processes and workflows, driving transformation as automation and efficiencies are realized
• In partnership with our Marketing team and in alignment with our brand, enable all recruiters to share the Delinea story to the external talent marketplace
What you'll bring:
• 5+ years proven success in a recruiting or talent acquisition role, with 3+ years in a recruiting operations or recruiting programs role, ideally at a high growth tech or SaaS company
• Administrative experience with a modern ATS, Ashby strongly preferred (Greenhouse, Lever, or similar tools will be considered)
• A track record of building or redesigning recruiting processes and programs, such as referral program, internal mobility, candidate experience
• Strong aptitude with AI and automation
• Strong analytical skills, with experience building recruiting dashboards and using data to tell a story
• Proven project and change management skills, with the ability to scope work, align stakeholders, and land change in partnership with cross functional peers and leaders
• Experience partnering with People Operations, HRIS, and IT on integrations, data flows, and compliance
• Excellent written and verbal communication skills, comfortable training and presenting to various audiences
• Global experience preferred
We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
