Summary/Objective
Driven by a customer-centric approach and Lean Six Sigma methodologies, this position maintains an on-site presence and is responsible for supporting recruitment activities, reporting, and daily service delivery commitments for our Recruitment Process Outsourcing (RPO) client.
Essential Functions
- Establish and maintain strong partnerships with customer HR, operations, and business leaders while serving as the primary Talent Acquisition lead for all positions within scope.
- Lead and facilitate intake meetings with hiring managers to develop effective recruiting strategies, define candidate profiles, and align hiring expectations for approved requisitions.
- Partner with hiring teams throughout the selection process, facilitating interview debriefs and driving timely, data-based hiring decisions.
- Provide accurate daily, weekly, and monthly talent acquisition reports, dashboards, and hiring metrics as required by the customer.
- Monitor new hire progress during the 90-day introductory period, partnering with operations and HR to support retention, attendance, training completion, and overall onboarding success.
- Oversee and coordinate offer development, extension, negotiation, acceptance, and candidate engagement activities to deliver positive candidate experience.
- Act as the primary liaison between MAU recruiting teams and client stakeholders, ensuring seamless execution of hourly and professional hiring initiatives.
- Lead, coach, and develop Recruiters in sourcing, screening, evaluating, and presenting qualified candidates in alignment with customer workforce needs.
- Lead Talent Acquisition Coordinator(s) in the completion of the following activities:
- Job Postings and Interview Facilitation
- Post and maintain requisitions within the applicant tracking system (SuccessFactors) and external job boards, ensuring accuracy and compliance.
- Coordinate and distribute interview materials and candidate information to hiring teams.
- Schedule and manage interviews while ensuring an exceptional candidate and hiring manager experience.
- Prepare and distribute offer documentation in accordance with customer and company policies.
- Coordinate candidate disposition activities and ensure timely communication throughout the recruiting process.
- Administer post-fill and post-hire feedback surveys to measure hiring manager and candidate satisfaction and identify continuous improvement opportunities.
- New Hire Onboarding
- Coordinate education, employment, and criminal background screenings through approved third-party vendors.
- Coordinate pre-employment physicals, drug screenings, and other onboarding requirements with Occupational Health and customer stakeholders.
- Communicate onboarding details and first-day instructions to new hires, ensuring a smooth transition into employment.
- Participate in onboarding activities, orientations, plant tours, and new hire engagement initiatives.
- Lead and participate in weekly customer talent acquisition meetings, providing updates on recruiting activity, hiring progress, workforce trends, and strategic recommendations.
- Maintain recruiting reports, workforce planning data, and operational metrics to support business decisions and customer reporting requirements.
- Participate in weekly and monthly MAU operational, leadership, and talent acquisition meetings.
- Drive continuous improvement initiatives utilizing Lean Six Sigma principles to enhance recruiting effectiveness, service delivery, and customer satisfaction.
- Perform other duties as assigned.
Competencies
- Communication Proficiency
- Flexibility
- Collaboration Skills
- Customer/Client Focus
- Organizational Skills
- Initiative
- Time Management
- Teamwork Orientation
- Thoroughness
- Problem Solving/Analysis
Required Competencies for all MAU Staff
- Ethical Conduct
- Personal Effectiveness/Credibility
Required Education and Experience
Qualifications include:
- Bachelor's Degree
- Must be highly organized and detail-oriented.
- Must possess strong customer service orientation.
- Must possess excellent oral and written communication skills.
- Must possess an assertive, outgoing personality.
- Ideal candidate will be focused, thorough, with a strong desire to succeed.
- Strong computer and MS Office skills required.
Preferred Education and Experience
- Master's degree
- 2+ years' experience in leadership position
Supervisory Responsibility
Associate Employment Specialist
Senior Associate Employment Specialist
Associate Recruiter
Recruiter
Career Path Progression from this position
Regional Manager
Director
Other Corporate Support Functions
Work Environment or Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Further, this job may require occasional presence at customer sites, both in administrative and manufacturing environments. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles.
Physical Demands
- Ability to lift up to 20lbs
- Ability to stand/walk for up to 4 hours
- Ability to sit for up to 4 hours
Travel
Less than 15%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
