Systems Support Analyst II

Salary : $88,836.80 - $125,465.60 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-19965-01
Department: Multiple County Departments
Opening Date: 11/07/2026
Closing Date: 11/20/2026 5:00 PM Pacific
FLSA: Non-Exempt

The Job
San Bernardino County is seeking a skilled and proactive Systems Support Analyst II to support the operation and maintenance of critical IT infrastructure. This position performs systems programming, database and systems administration, storage management, and data center operations. This role is essential to ensuring the performance, reliability, and scalability of enterprise technology systems.

Key Responsibilities may include:

• Analyze and optimize system hardware, software, and performance and make recommendations for update.
• Install, maintain, and support system software and configurations.
• Troubleshoot and resolve system and application issues.
• Manage systems performance, capacity planning, and upgrades.
• Administer LAN/WAN and datacenter environments.
• Monitor and manage enterprise storage systems.
• Perform database design, performance monitoring, and recovery.

For more detailed information, refer to the class specification.
EXCELLENT BENEFITS
To review job specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU).

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Polygraph exams are required for positions within the Sheriff's department.
Availability: Incumbents must be available to work different shifts. The County pays an hourly differential for those employees working night shifts.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements
REQUIRED EXPERIENCE: Two (2) years of full-time equivalent work experience, within the past five (5) years, performing systems administration at the enterprise-level. Experience must include at least two (2) of the following:

• Administration of Microsoft SQL Server
• Administration of Active Directory
• Administration of Windows Servers Operating Systems
• Administration of physical and virtual windows servers utilizing Microsoft Server Operating Systems
• Administration of CITRIX or VMware virtualization platforms
• Administration of Web Servers (Windows IIS and/or Apache/WordPress)
• Administration of Enterprise class storage platforms
• Administration of Enterprise data protection/backup systems
• Administration of converged/hyperconverged hardware platforms
• Administration and design of datacenter environmental systems
• Administration of Enterprise Applications

-AND-

REQUIRED EDUCATION: Thirty (30) semester/(45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application unless a degree in one of the listed fields has been conferred.

SUBSTITUTION FOR EDUCATION: An additional year of qualifying experience may substitute for the required education.

Desired Qualifications
The ideal candidate will possess the following:

• An Associate's Degree (or higher) in computer information systems or a closely related field.
• Knowledge and experience designing and supporting Datacenter environmental systems and equipment such as power, cooling, and fire suppression systems.
• Experience designing and supporting high-availability infrastructure using the following technology: Microsoft clustering, Microsoft SQL, Microsoft IIS, VMWare virtualization platform, XenServer virtualization platform, Nutanix, HPE Server/Storage environments and VEEAM.
• Ability to program in Microsoft C# and experience with HPE C700 blades and enclosures desired for positions at ARMC.
• Experience with disaster recovery planning and execution.

Candidates should detail any related experience/education in these areas on the application and supplemental questionnaire.
Selection Process
Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM, FRIDAY, NOVEMBER 20, 2026.Resumeswill not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

01

PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

On-Call Availability: Are you willing and available to meet On-Call needs before/after hours support?

• Yes, I am willing and available to meet the On-Call needs for the position.
• No, I am NOT willing and available to meet the On-Call needs of this position. I understand my application will NOT be advanced further in the application process.

03

Education/Coursework: Please provide your completed education information. Please note, failure to provide the required education information can adversely affect the evaluation of your application.
COURSEWORK: If listing coursework, include the school name, class title, number of units, and type of units (semester/quarter). Unofficial transcripts may be attached in lieu of listing coursework. Example: CSUSB, Intro to Computer Science, 3 semester.
DEGREE: If you possess a degree from an accredited college or university, include the school name, type of degree, and major. Example: CSUSB, Bachelor of Science, Computer Science
If no education, indicate "N/A."
04

Areas of Experience: Select all areas in which you have a minimum of two (2) years of full-time equivalent work experience. Select all that apply.

• Administration of Microsoft SQL Server
• Administration of physical and virtual windows servers utilizing Microsoft Server Operating Systems
• Administration of CITRIX or VMware virtualization platforms
• Administration of Web Servers (Windows IIS and/or Apache/WordPress)
• Administration of Enterprise class storage platforms
• Administration of Enterprise data protection/backup systems
• Administration of converged/hyperconverged hardware platforms
• Administration and design of datacenter environmental systems
• Administration of Enterprise Applications
• Administration of Active Directory
• Administration of Windows Servers Operating Systems
• Administration of Tanium
• Administration of Enterprise network and infrastructure support
• None of the above

05

Systems Administration Experience: Briefly describe your experience supporting EACH of the following and include where the experience was obtained and the months of experience:
Example: Microsoft SQL Server - Installing, upgrading, configuring, troubleshooting, and deploying. Include High availability architectures and disaster recovery strategies. San Bernardino County, 24 months.
Please Note: Failure to submit all requested information and/or thorough responses to the question below may result in disqualification or adversely affect the evaluation of your application.

• Windows Server - Installing, upgrading, troubleshooting, configuring and deploying. Include High availability architectures, networking, and disaster recovery strategies. Working with both physical bare metal and virtual servers utilizing current Microsoft Server Operating Systems.
• Enterprise data protection software (Backup software) - installing, upgrading, configuring, troubleshooting and deploying. Include redundancy and disaster recovery strategies.
• Microsoft SQL Server - Installing, upgrading, configuring, troubleshooting, and deploying. Include High availability architectures and disaster recovery strategies.
• Web Server (Windows IIS and/or WordPress) - installing, upgrading, troubleshooting, configuring and deploying websites on high availability architecture.
• Load balancing appliances - Installing, upgrading, configuring, troubleshooting and deploying. Include designing load balancing strategies, fault tolerance and disaster recovery strategies.
• Virtualization Environments - Installing, upgrading, troubleshooting, configuring, and deploying. Include High availability architectures, policies and administration.
• Enterprise Storage - Installing, upgrading, troubleshooting, configuring, and deploying. Include redundancy and disaster recovery strategies.

If none, indicate N/A.
06

Datacenter Experience: Describe your experience designing, implementing, and/or supporting the following datacenter environmental infrastructure and include the name of the employer where this experience was obtained:

• Uninterruptable Power Systems
• Generators
• Automatic Transfer Switches
• Power grid distribution, high availability power systems
• HVAC, CRAC units, Chilled water plants
• Fire suppression systems such as Halon or FM200
• Low voltage systems, such as serial communication and monitoring equipment
• Monitoring equipment and control systems

If none, indicate N/A.
07

Production Environment: Describe your experience working in a 24 hour/7 days a week production environment. If none, indicate N/A.
08

Project Management Experience: Describe your experience developing and managing IT projects. Include how projects are organized and tracked.If none, indicate N/A.
09

Routing, Switching, and Firewalls: Describe your experience managing, configuring, and troubleshooting enterprise-grade routing, switching, and firewall infrastructure. Specifically, highlight your approach to VLAN segmentation, routing protocols (e.g., OSPF, BGP), and maintaining firewall security policies across the environment. If none, indicate N/A.
10

Standards & Policies: Describe your experience developing standards and policies for deploying, managing and recovering Windows/Linux, Enterprise Storage/Data Protection, VMWare and Load balan