Western & Southern Financial Group

Systems Manager

Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required.
  • 5+ years of experience managing multiple IT projects effectively and timely.
  • Proven skill in leading and motivating teams with effective coaching.
  • Demonstrated ability to work independently and make crucial decisions.
  • Strong project management experience with current hardware and software knowledge.
  • Excellent verbal and written communication skills are essential.

Responsibilities

  • Plans and coordinates all project activities from feasibility to support.
  • Ensures team operations are efficient and cost-effective.
  • Develops knowledge of supported applications for better service delivery.
  • Stays updated on industry trends and technological advancements.
  • Leads project initiatives aligned with organizational goals.
  • Recruits, hires, trains, and develops team members effectively.
  • Negotiates hardware and software contracts with external vendors.

Benefits

  • Comprehensive health insurance options.
  • 401(k) retirement plan with company matching.
  • Generous paid time off policy including holidays and vacation days.
  • Professional development opportunities and training programs.
Full Job Description
Overview

Provides leadership and direction to support business objectives of Western & Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Responsibilities

What you will do:
  • Plans, directs, coordinates and controls all project activities including feasibility, requirements gathering, project scope, cost estimates, design, programming, testing, implementation and support. Directs and coordinates project activities of diverse levels of associates across IT teams and business unit departments, including other management and high-level staff personnel.
  • Ensures efficient, cost-effective operation of their assigned team while maintaining an appropriate minimum number and level of properly trained individuals.
  • Acquires knowledge of applications and areas supported in order to contribute to the success of the departments served.
  • Stays current on trends in our business and Information Technology through networking and being aware of strategies and major operational initiatives.
  • Assists in hardware, software and technology evaluations.
  • Chairs and/or serves on management-level committees and task forces.
  • Develops and executes project initiatives that meet the priorities of Western & Southern Financial Group (W&SFG).
  • Follows all IT standards established.
  • Proactively addresses potential systems problems to deliver smooth running, accurate application systems. Communicates problems and participates actively in the decision-making process to resolve them.
  • Maintains and recommends ways to improve Information Technology's management processes and tools.
  • Recruits, hires, trains and develops staff. Provides direction to and development of associates through normal supervisory functions including coaching, administration of Performance Management program, and creation and implementation of development plans.
  • Reports the status of departmental and committee responsibilities orally and in writing, as required.
  • Effectively negotiates hardware, software and service contracts with vendors.
  • Coordinates application systems emergency recovery activities for assigned team.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


Qualifications

  • Bachelor's Degree Or commensurate selection criteria experience. - Required
  • Proven experience coordinating multiple Information Technology projects/assignments simultaneously, and completing assigned tasks accurately and on a timely basis. Must demonstrate strong attention to detail with excellent organizational skills. Expected to cite examples of organization and time management methods used to manage or prioritize workload demands. Must demonstrate project management experience in planning, executing and maintaining a project from start to finish. - Required
  • Demonstrated experience leading and motivating teams. This would include providing direction, coaching and effective feedback to team members. - Required
  • Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated. - Required
  • Proven experience with project management, current hardware and software and effective consultation/coaching techniques. - Required
  • Proven experience interacting with corporate and department management throughout the Company and external vendors. - Required
  • Demonstrated experience to apply knowledge of up-to-date industry and technical information to attain business objectives. - Required
  • Proven strong analytical skills, including demonstrated experience identifying, defining and quantifying problems; collecting or interpreting data, establishing facts, and providing effective solutions. Cite examples of good decision-making skills when dealing with multiple alternatives. -
  • Strong project management skills - cite examples of developing, organizing, initiating and maintaining a project and successfully accomplishing set goals. -
  • Demonstrated excellent verbal and written communication skills; occasionally conveys information to internal and external customers in a clear, accurate, focused and concise manner. -
  • Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format, demonstrating use of the English language to include exemplary knowledge, in verbal and written format, of the elements of grammar, punctuation, diction and spelling proficiency. -
  • Demonstrated ability to foresee future requirements for an organization and develop plans to meet those requirements. -
  • Proficient in word processing, spreadsheet and presentation applications. -
  • Working knowledge of database applications. -
Work Setting/Position Demands:
  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.
Travel Requirements:
  • None

About Western & Southern Financial Group

Western & Southern Financial Group provides financial translators, helping to turn the complex into simple, practical financial solutions. work face-to-face with middle-market clients to help understand their needs and provide financial solutions designed to meet their goals.

Western & Southern Financial Group Careers

Join the vibrant team at Western & Southern Financial Group, a leader in the financial services industry known for its strong commitment to fostering professional growth and innovation. As part of our team, you will engage in meaningful work that directly contributes to our reputation as one of the most respected names in financial solutions.

Work You’ll Do

At Western & Southern Financial Group, you will find job opportunities that challenge and motivate you to leverage your skills and potential. Whether you are looking for a position in financial advising, customer service, or IT, our company offers a dynamic environment where career growth is supported and encouraged.

Innovate and Lead

Embrace the chance to work on projects that redefine industry standards while collaborating with a team of over 10,000 dedicated professionals. Our leadership is committed to nurturing a culture of innovation and diversity, ensuring that every team member has the opportunity to excel.

Professional Development

Western & Southern Financial Group is not just a company; it's a place where careers are built. Our employees enjoy access to comprehensive benefits and diversity training programs that promote professional development and personal well-being. From leadership workshops to networking events, we provide the tools necessary for you to advance your career.

Internship Programs

Kickstart your career with Western & Southern’s internship programs. These opportunities allow you to gain hands-on experience, build your resume, and understand the financial sector from the inside out. Interns work closely with experienced professionals, gaining insights that are crucial for future employment.

Join Our Team

Explore the array of job opportunities at Western & Southern Financial Group. We are continuously hiring and looking for individuals who bring creativity, innovation, and a strong work ethic to our team. With a focus on leadership development and employee satisfaction, we are dedicated to helping you achieve your career goals.

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Apply Now

Ready to take the next step in your career? Search open positions that match your skills and interests. We look for passionate, curious, and solution-driven team players who are ready to make a difference.

SEARCH WESTERN & SOUTHERN FINANCIAL GROUP JOBS

At Western & Southern Financial Group, we believe in empowering our employees to grow, innovate, and lead in every aspect of their career. Join us and be part of a team that values diversity, leadership, and the professional growth of its members. Discover the impact you can make in the financial services industry with Western & Southern.
Learn more about Western & Southern Financial Group
Size
4,700 employees
Industry

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