OpenAI

Systems Integration Manager | Consumer Devices

OpenAI$150K — $180K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience leading engineering teams in systems integration and test infrastructure.
  • Strong background in software engineering, embedded systems, or test automation.
  • Experience with consumer hardware products, especially in validating integrated software, firmware, and hardware.
  • Comfortable with data-driven decision-making regarding quality and engineering priorities.

Responsibilities

  • Lead and grow a team of engineers and lab operations staff.
  • Define validation strategies and release quality metrics for hardware and software products.
  • Develop scalable test infrastructure and automated testing frameworks.
  • Oversee lab operations and ensure reliability of device fleets and testing rigs.
  • Set priorities and manage the roadmap for infrastructure and operational improvements.
  • Collaborate with cross-functional teams to enhance product testability and resolve quality issues.

Benefits

  • Hybrid work model with four days in the office per week.
  • Relocation assistance available for new employees.
Full Job Description
About the Role

As a Systems Integration Manager, you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you'll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems.

You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you'll have the rare opportunity to build the validation foundation early-shaping the systems, standards, and operating model that will support products from prototype through launch.

We're looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products.

This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.

In this role, you will:
  • Lead and grow the team: Hire, manage, mentor, and develop engineers and lab operations staff responsible for test infrastructure, automation, device labs, and release validation.
  • Own validation strategy and release quality: Define the systems, processes, release criteria, metrics, and escalation mechanisms used to assess reliability and readiness across software, firmware, and hardware; drive improvements in test reliability, failure triage, and regression management.
  • Build scalable test infrastructure: Guide the development of a stable, all-purpose testing platform, automated test frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling-while balancing dedicated rigs for technology-specific testing needs.
  • Scale lab and fleet operations: Ensure large-scale device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready for engineering use; develop the processes, documentation, ownership models, and vendor partnerships needed to grow efficiently with the organization.
  • Set priorities and roadmap: Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency.
  • Partner across teams: Work closely with hardware, embedded systems, QA, reliability, and release teams to improve product testability and resolve cross-functional quality issues.
Minimum Qualifications:
  • Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation.
  • Strong technical background in software engineering, embedded systems, test automation, or systems engineering.
  • Extensive background in consumer hardware products and understand the challenges of validating software, firmware, and physical devices together.
You might thrive in this role if you:
  • Have successfully operated or scaled automated testing and hardware-in-the-loop environments.
  • Are comfortable using data and quality signals to make release decisions and prioritize engineering investments.
  • Have experience managing engineers while partnering closely with lab technicians, QA teams, vendors, or hardware operations teams.
  • Can move comfortably between technical architecture, operational problems, people management, and cross-functional execution.
  • Build strong teams, establish clear ownership, and create an environment where engineers can execute quickly without compromising reliability or quality.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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