Division InformationDynacraft, a PACCAR Company, is headquartered in McKinney, TX. Dynacraft is a diversified global manufacturer of PACCAR medium and heavy-duty truck parts sold under the Kenworth, Peterbilt, and DAF nameplates. For more than forty years, Dynacraft has provided the company's truck manufacturing divisions and PACCAR Parts service parts division with high quality components, subassemblies and specialized services. Dynacraft's manufacturing facilities are located in Louisville, KY, and McKinney, TX.
Job SummaryThe Systems Infrastructure Analyst is responsible for the administration, support, design, monitoring, and continuous improvement of Dynacraft's enterprise technology infrastructure. This position supports network, server, virtualization, storage, backup and recovery, application-hosting, and related infrastructure environments that enable business and manufacturing operations.
The Systems Infrastructure Analyst independently resolves complex infrastructure issues, supports infrastructure design and implementation, provides advanced technical support, and contributes technical guidance for infrastructure projects and operational improvements. The position works closely with IT team members, business stakeholders, application resources, manufacturing operations, and other technical partners to maintain reliable, secure, scalable, and supportable infrastructure solutions.
Job Responsibilities- Administer and support enterprise network, server, virtualization, storage, and backup infrastructure.
- Serve as an advanced technical resource for complex infrastructure issues and escalations.
- Configure, maintain, and troubleshoot enterprise network infrastructure.
- Administer Windows Server and physical and virtual server environments.
- Support VMware, Hyper-V, Azure Local, or comparable virtualization environments.
- Support Microsoft SQL Server infrastructure and related services.
- Develop PowerShell scripts and infrastructure automation solutions.
- Administer enterprise backup and recovery solutions.
- Support disaster recovery planning, testing, execution, and documentation.
- Provide Tier 3 technical support for business applications, infrastructure, and manufacturing operations.
- Evaluate infrastructure requirements and support solution design and implementation.
- Lead technical activities associated with infrastructure projects, upgrades, and lifecycle initiatives.
- Maintain infrastructure standards, technical documentation, and configuration information.
- Provide technical guidance and knowledge sharing to IT team members.
- Participate in planned maintenance, after-hours support, and critical issue escalation as required.
- Identify and implement continuous improvements that increase infrastructure reliability and operational efficiency.
Required Skills & Qualifications- Minimum of five (5) years of progressive experience supporting enterprise IT infrastructure environments required.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline required
- Strong knowledge of enterprise networking concepts and technologies.
- Experience administering Windows Server environments.
- Experience with VMware vSphere/ESXi, Hyper-V, Azure Local, or comparable virtualization platforms.
- Experience with Cisco networking equipment and Cisco CLI preferred.
- Strong PowerShell scripting and automation skills.
- Experience supporting Microsoft SQL Server environments, including security, backup and recovery, SSIS, SSRS, or related technologies.
- Experience administering enterprise backup and recovery solutions.
- Experience supporting enterprise server and storage hardware.
- Strong technical troubleshooting, analytical, and root-cause problem-solving skills.
- Ability to independently address complex infrastructure problems and escalations.
- Strong verbal, written, and technical communication skills.
- Ability to manage multiple technical priorities in a fast-paced environment.
- Experience supporting manufacturing or business-critical operations preferred.
- Experience with Azure DevOps, CI/CD, or Microsoft Endpoint Configuration Manager (SCCM/MECM) preferred.
- Security+, Network+, CCNA, Microsoft, ITIL, or other applicable industry certifications preferred.
Education Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline required.
PACCAR BenefitsAs a U.S. PACCAR employee, you have a full range of benefit options including:
- Competitive salary and 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off - Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short-and long-term disability program
- Life and accidental death and dismemberment insurance
- EAP services including wellness plans, estate planning, financial counseling and more
- Global Fortune 500 company with a wide array of growth and development opportunities
- Work alongside experienced goal-oriented colleagues recognized as experts in their field
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