DescriptionThe FENIX Systems Fielding Technician supports installation, integration, configuration, upgrade, and sustainment of F-35 Emulated Non-OFP Interactive Xperience (FENIX) systems at domestic and international fielding locations. FENIX is a rapidly deployable, multi-configuration simulation system that supports F-35 tactics, techniques, and procedures training, as well as development and test activities for U.S. and partner-nation users.
Working as part of the Test, Integration, and Systems Fielding Branch under the direction of the Systems Fielding Lead, the technician helps ensure FENIX systems are properly installed, configured, operationally verified, documented, and maintained throughout the fielding lifecycle. This role requires hands-on technical troubleshooting across hardware, software, operating systems, networking, and training-device interfaces.
Responsibilities - Deploy as part of a technical team to conduct new FENIX installations, system upgrades, technical refreshes, system checkout, and sustainment activities at CONUS and OCONUS fielded sites.
- Deliver, install, configure, update, and troubleshoot FENIX software on FENIX hardware, pilot training devices, and commercial off-the-shelf (COTS) computer systems.
- Support installation, replacement, configuration, and integration of hardware components associated with system upgrades and technical refresh efforts.
- Verify system configurations, software versions, connectivity, and operational status following installation, upgrade, or sustainment actions.
- Perform system setup and checkout activities using approved installation procedures, configuration baselines, release documentation, and technical guidance.
- Update FENIX development, integration, and test laboratories with release candidates, beta versions, and production software releases.
- Maintain accurate records of installed configurations, hardware and software versions, release packages, system updates, and fielding actions.
- Document system checkout results, discrepancies, troubleshooting steps, corrective actions, and issue-resolution status.
- Identify, troubleshoot, and report software, hardware, interface, and network-connectivity issues encountered during fielding, upgrades, laboratory updates, and sustainment events.
- Coordinate technical findings and resolution efforts with systems engineering, software development, integration, test, logistics, and sustainment personnel.
- Support preparation, packaging, inventory, transport, and accountability of fielding equipment, spares, software media, and associated technical artifacts.
- Assist with maintaining fielding checklists, installation guides, configuration records, user-facing technical documentation, and after-action inputs.
- Support customer engagement during fielding events by providing professional technical assistance and communicating system status, known issues, and required follow-on actions.
- Participate in system demonstrations, readiness reviews, technical interchange meetings, and other program activities as required.
Position Requirements - U.S. citizenship and ability to obtain and maintain a DoD Secret clearance.
- Technical degree, technical certification, military technical training, or equivalent relevant experience in information technology, systems administration, electronics, computer systems, simulation systems, or a related field.
- Experience installing, configuring, maintaining, or troubleshooting computer hardware and software in operational, laboratory, training, or enterprise environments.
- Familiarity with Microsoft Windows and Linux operating environments.
- Ability to troubleshoot hardware, software, operating-system, peripheral-device, and network-connectivity issues using a structured, methodical approach.
- Ability to follow detailed technical procedures, maintain configuration control, and produce accurate installation and troubleshooting documentation.
- Strong attention to detail, organization, communication, and customer-support skills.
- Ability to work independently at fielded sites while coordinating effectively with remote engineering and program personnel.
- Ability to support approximately 25% travel, including domestic and international travel in typical one-week increments.
Desired Qualifications - CompTIA A+, Network+, Security+, or comparable technical certifications.
- Experience with Windows and Linux system administration.
- Experience supporting simulation, training, aviation, defense, mission systems, or high-fidelity training-device environments.
- Familiarity with software deployment, version control, system imaging, configuration management, or technical refresh activities.
- Experience supporting field installations, customer sites, laboratory environments, or deployed technical systems.
- Familiarity with basic network troubleshooting, including IP configuration, connectivity verification, and peripheral/device integration.
Work Environment - This is an onsite technical position based at JIF in Lexington Park, Maryland. The role includes hands-on work with computer systems, software, training devices, and associated equipment in laboratory and fielded environments. Fielding support may require work outside normal business hours to meet site schedules, installation windows, and mission requirements.
Salary Range 80K-100K and will commensurate with experience
Full-Time/Part-Time Full-Time
Level of Clearance Required Secret Eligible
Amount of Travel Approximately 25%; domestic and international travel required, typically in one-week increments
Req Number TEC-26-00028
This position is currently accepting applications. 
