Telework is available.
Under the general direction of the Information Technology Manager I (IT Mgr I) of the Network Engineering Operations services, the Information Technology Specialist II (IT Spec II) works independently, or as a part of a team as the recognized technical specialist for the Enterprise Network Branch. The IT Spec II is a Subject Matter Expert (SME), works at the expert level to maintain the operational health of the California Department of Technology's (CDTs) Statewide managed networks and is responsible for providing expert level support, recovery, incident response, installation, and maintenance of complex critical network services and equipment. This includes but is not limited to providing support to functional areas such as Internet Protocol (IPv4, IPv6), optical (fiber), virtualization/cloud solutions, functional areas of Metropolitan Area Networks (MANs), Local Area Networks (LANs), Wide Area Networks (WANs), etc.
The IT Spec II provides expert-level technical support to a variety of complex 2nd and 3rd level network support services, which include, but not limited to troubleshooting and resolving incidents, network equipment installations, cabling, and assigned projects, etc... The IT Spec II will provide project management and mentorship, which will include training, coordinating, leading projects and creating documentation for CDT and customers.
Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.
Visa Sponsorship
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
You will find additional information about the job in the Duty Statement .
Working Conditions CA Residency:
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
- Must pass a fingerprint background criminal record check completed by the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). This position requires an additional background check for DOJ to protect their interests.
- Periodic overtime, weekends, holidays or on-call status may occasionally be required to meet business needs.
- The position will require some work to be completed after normal core business hours.
- Travel between CDT datacenters, vendor hosted campuses, State of California customers and other state municipality locations may be required.
- Monitor all Department issued communication devices.
- Ability to move up to 50 lbs.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-536377
Position #(s):
695-380-1414-064
695-380-1414-065
Working Title:
Systems Engineer
Classification:
INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
2
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday - Friday
Special Requirements - The position(s) require(s) a Background Investigation be cleared prior to being hired.
Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed state application (STD. 678) - For exam use only.
Please do NOT include your Social Security Number on any of the submitted documents.
All interested applicants are required to submit a Statement of Qualifications (SOQ).
You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response.
The SOQ header should include the Job Control #, your name, "Statement of Qualifications" and your response. Resumes, cover letters and other material will not take the place of the required SOQ. Applications without an SOQ will not be considered. Your response to the SOQ should be no more than three (3) pages in length, formatted in 12pt Arial font, and should have a one-inch margin.
The Statement of Qualifications (SOQ) serves as a key component of the examination and hiring process and will be used to evaluate your qualifications, as well as your written communication skills. The SOQ is considered a writing sample and must clearly reflect your own knowledge, skills, abilities, and experience. While tools such as artificial intelligence (AI) (e.g., ChatGPT), internet resources, or third-party reviewers may assist with research or preparation, by submitting your application you certify that your SOQ is your original work, written in your own words, and accurately represents your background and qualifications. Failure to submit an SOQ that is your own work, including the use of AI-generated or substantially AI-assisted responses that misrepresent your abilities, may result in disqualification from the examination or hiring process. If such misrepresentation is discovered after appointment, it may constitute dishonesty and could result in adverse action, up to and including dismissal from State service.
Please describe what makes you qualified as a subject matter expert/lead in Enterprise Networking to include: background, experience, education/training in the design, planning, implementation, and maintenance, of network hardware and software. Describe a challenging network project, in which you managed, including challenges you faced, the goal of the project, and the processes you developed to make it successful. Please describe in detail one of the more challenging technical network issues you have encountered in your career, and the steps you took for its resolution. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/9/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Technology
Human Resources
Attn: Attn: H. Gladue - RPA 26-064 & 26-065 - JC-536377
Selection Services Unit
P.O. Box 1810
Rancho Cordova , CA 95741
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Technology
Drop Off 2nd Floor Security
Attn: H. Gladue - RPA 26-064 & 26-065 - JC-536377
10860 Gold Center Drive
Rancho Cordova , CA 95670
Drop Off at 2nd Floor Security ~ Human Resources
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
Required. Please see "Special Requirements" section for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- In-depth knowledge and background in network principles and concepts.
- Knowledge of Information Technology Infrastructure Library (ITIL) Service delivery and Service Lifecycle concepts and best practices.
- In depth knowledge of routers, switches, load balancers, content switches, and firewalls.
- Experience with design and installation of copper and fiber optic cabling to internal and external customer specifications.
- Experience with maintaining closet wiring and patch upgrades.
- Ability to provide excellent customer service and make sound professional judgment.
- Ability to collaborate with others and conflict resolution skills.
- Ambitious, highly motivated, self-starter, reliable, dependable, multi-tasking, team player.
- Ability to effectively communicate verbally and in writing.
- Ability to work productively with technical and non-technical staff, vendors, management and executives independently and in team environments.
- Working knowledge and ability to configure and troubleshoot inter-network services on routers, switches, firewalls, load balancers and sniffers.
- Experience planning, implementing, operating, verifying and troubleshooting data center enterprise networks (virtual and physical).
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://cdt.ca.gov
Hiring Unit Contact:
Cintia Lopez
(916) 319-9223
cintia.lopez@state.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Melissa Carlin
(916) 460-9867
melissa.carlin@state.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 07/2026. The position number and job control number mus
