The RoleAs we continue to grow across our four U.S. locations, we are looking for an Infrastructure Support professional to join our Global Infrastructure team. In this role, you will provide hands-on, on-site IT infrastructure support while collaborating with colleagues worldwide to deliver secure, reliable, and standardized infrastructure services across Moderna's global footprint. You will play a key role in ensuring the availability, performance, and security of local infrastructure while contributing to global technology initiatives and operational excellence.
Join an IT team that enables biotech innovation. We are seeking a Systems Engineer with experience in compute, storage, virtualization, and infrastructure automation. This role focuses on building resilient, scalable, and high-performing infrastructure across hybrid on-premises and cloud environments.
Here's What You'll DoCompute & Virtualization Infrastructure- Manage virtualization platforms (VMware, Red Hat, Nutanix).
- Manage Cisco UCS and Dell server platforms.
- Manage and enhance enterprise container platforms, such as Red Hat OpenShift, enabling containerized workloads, platform automation, monitoring, and lifecycle management while ensuring security, scalability, and performance.
- Provision, monitor, and maintain virtual machines across on-prem and cloud environments.
- Apply patches and security updates; ensure platform reliability and performance.
- Automate patching and system updates using configuration management tools such as Anisible.
- Collaborate with senior engineers and application teams.
Monitoring & Configuration Management- Operate monitoring and automation tools (e.g., Prometheus, Grafana, Elastic Stack, Aria Operations, SaltStack, Ansible).
- Implement automated configuration and deployment using agent-based or agentless tools.
Storage & Backup Administration- Administer enterprise storage platforms (Pure Storage, NetApp, Dell EMC, or similar).
- Perform capacity planning, performance tuning, and routine storage management.
- Support hybrid backup strategies using tools like Veeam, Commvault, Rubrik or similar.
- Maintain SAN technologies including zoning and connectivity (e.g., Brocade, Cisco MDS, or similar).
Linux & Automation- Perform patching and configuration on Linux-based systems.
- Automate updates and compliance tasks using Ansible, SaltStack, or equivalent.
- Develop automation scripts using Python, PowerShell, YAML, or JSON.
Hybrid Cloud Integration- Support integration with cloud platforms (AWS, Azure, or GCP).
- Manage cloud resources via portals and CLI tools.
Incident Response & Operational Support- Serve as an escalation point for infrastructure incidents.
- Troubleshoot and resolve issues effectively.
- Document SOPs, operational runbooks, and recovery procedures.
- Participate in a global 24/7 on-call rotation.
Here's What You'll Bring to the Table (Basic Qualifications)- 4-6 years of experience in systems engineering focused on compute, virtualization, and storage.
- Proficiency with virtualization platforms and automation tools.
- Experience in Linux patching and configuration.
- Familiarity with backup, recovery, and monitoring systems.
- Familiarity with public cloud infrastructure (AWS, Azure, or GCP).
- Strong scripting and communication skills.
Here's What You'll Bring to the Table (Preferred Qualifications)- Experience in regulated environments (e.g., GxP) or willingness to learn compliance frameworks.
- Deep knowledge of storage architectures, SAN zoning, and performance optimization.
- Industry certifications (e.g., virtualization, cloud, backup, storage solutions).
- Interest in or ability to grow into AI infrastructure support (e.g., SQL, APIs).
Our Working ModelAs we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Pay & BenefitsAt Moderna, we believe that when you feel your best, you can do your best work. That's why our benefits and well-being resources are designed to support you-at work, at home, and everywhere in between.- Competitive healthcare, plus voluntary benefit programs to support your unique needs
- A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
- Family planning benefits, including fertility, adoption, and surrogacy support
- Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
- Savings and investments to help you plan for the future
- Location-specific perks and extras
The salary range for this role is $109,200.00 - $174,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.