Qualifications:
Good understanding of application, middleware and database interactions and connectivity Experience supporting Web servers and applications Knowledge of scripting (ex: powershell, Unix Shell Scripting,ansible,puppet) Knowledge of LDAP concepts and/or Active Directory Server user/group design, Knowledge of OKTA or other IDaaS providers Ability to work independently to meet goals and objectives with minimal supervision Team player with excellent consultative and communication skills (verbal and written), and the proven ability to work effectively with clients, IT management and staff, vendors and consultants Strong problem solving and time management skills Ability to continually triage assignments, manage conflicting priorities and accept changing deadlines Ability to work well under pressure, responding to critical requests calmly and efficiently Exceptional interpersonal skills and a demonstrated ability to form and maintain effective working relationships at all levels and across reporting lines Discretion in handling confidential or sensitive information Strong work experience in Windows Server and Linux/Unix (preferably RedHat) Critical Skills: Middleware administration experience (WebSphere, JBoss, Tomcat, etc) Working experience in Linux,Unix environments Preferred Skills: Middleware technologies (WebSphere,JBoss,Tomcat) Working experience with database technologies (Oracle, SQL Server, MySQL) Familiarity of Application programming languages and Web technologies Working knowledge of Splunk Strong verbal and written communication skills Experience with Change Management standards
Responsibilities:
Candidate will work with developers and business areas to deploy, maintain, and configure custom applications Provide technical solutions to automate processes or functions to improve business operations Develop corresponding operations and support procedures and documentation for application operations Continually monitor and fine tune application infrastructure to assure optimal performance, availability, and utilization of resources Develop and continually refine restore or recovery procedures for errors impacting application operations Support and provide insight into contingency planning initiatives Design and develop scripts to automate operational tasks and maintenance Report to managers and supervisors, advising performance as related to application operations and escalate issues per policy to higher tier support resources and management as necessary Work directly with customers on issues Administer and enforce IT standards and processes Provide off-hours support - rotational weekly call schedule with 7x24 responsibilities - shift work is also possible based on demand Provide support during scheduled contingency tests