Bachelor's degree in Computer Science, IT, or related field; Master's preferred.
3-5 years in systems, network, or broadband engineering.
Hands-on experience with Linux, IP networking, and scripting; familiarity with CPE/Wi-Fi/DOCSIS or RDK-B is a plus.
Experience with cloud platforms like AWS, Azure, or Google Cloud.
Strong understanding of networking principles (TCP/IP, DNS, VPNs, firewalls).
Knowledge of cybersecurity best practices and strong analytical skills.
Excellent communication and collaboration abilities.
Responsibilities
Automate system operations deployment and management using scripting languages (Python, PowerShell, Bash).
Integrate and validate broadband CPE (gateways, modems, Wi-Fi) into production architecture.
Design, deploy, and maintain systems including servers, networking components, and cloud infrastructure.
Monitor system health and troubleshoot issues to root cause.
Collaborate with development, operations, and security teams on releases and incidents.
Maintain documentation of network topologies and troubleshooting guides.
Support disaster recovery planning and execution.
Benefits
Opportunities for professional development and certifications.
Collaborative work environment with cross-functional teams.
Mentorship opportunities for junior engineers.
Access to cutting-edge broadband technologies.
Focus on continuous improvement and knowledge sharing.
Full Job Description
Job Summary
We are looking for a Systems Engineer II to join our dynamic engineering team. In this role, you will be responsible for integrating systems for broadband devices while designing, implementing, and maintaining a robust infrastructure. The ideal candidate will have expertise in system administration, network architecture, automation, and troubleshooting complex technical issues. You will work closely with cross-functional teams to optimize and enhance system performance, ensuring seamless integration and reliability for cutting-edge broadband technologies.
Responsibilities
Scope of Work:
Automate the deployment and management of system operations using scripting languages (e.g., Python, PowerShell, Bash)
Integrate and validate broadband CPE (gateways, modems, Wi-Fi) into the production architecture.
Design, deploy, and maintain systems, including servers, networking components, and cloud infrastructure.
Automate lab and operational workflows; monitor health and close issues through to root cause.
Partner with development, operations, and security on releases, incidents, and hardening.
Keep topologies, MOPs, change logs, and troubleshooting guides current.
Monitor and improve system performance, ensuring high availability and security.
Troubleshoot hardware, software, and network issues, implementing effective solutions.
Collaborate with development and security teams to support DevOps and cybersecurity initiatives.
Collaborate in the planning and execution of disaster recovery strategies.
Create and maintain up-to-date documentation of network topologies
Collaboration and Documentation:
Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
Create detailed troubleshooting guides for device and network failures.
Create change management & deployment logs to track system updates and upgrades to ensure stability.
Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
Continuous Improvement:
Staying current with new technologies, certifications, and knowledge sharing.
Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.
Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Master's degree is a plus.
3-5 years in systems, network, or CPE/broadband engineering. Proficiency in Windows, Linux, or both operating systems.
Hands-on Linux, IP networking, and scripting; CPE/Wi-Fi/DOCSIS or RDK-B strongly preferred.
Experience with cloud platforms (AWS, Azure, or Google Cloud).
Strong understanding of networking principles (TCP/IP, DNS, VPNs, firewalls).
Knowledge of cybersecurity best practices.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Required Technical Skills:
Broadband Gateway Platforms: Experience with RDK-B-based gateways and DOCSIS cable modems, including provisioning, troubleshooting, firmware validation, and service provider broadband deployments.
Wi-Fi Technologies: Expertise in Wi-Fi standards (802.11 a/b/g/n/ac/ax), troubleshooting Wi-Fi performance (signal strength, interference, capacity), and optimizing Wi-Fi network architecture for service provider environments.
Linux/Unix Systems:
Proficiency in administering and troubleshooting Linux-based systems (Ubuntu, CentOS, Red Hat) in service provider environments with a focus on high-availability, system scalability, and fault tolerance.
Experience in system hardening, security configurations, and managing system resources (CPU, memory, storage) in a multi-user environment.
Scripting:
Strong scripting skills in Python, Bash, or Perl to automate system configuration, validation, and monitoring tasks.
Experience following MOPS (Methods of Procedure) for change management, rollback strategies, and maintaining system consistency.
Protocols:
Strong understanding of network protocols (TCP/IP, DNS, HTTP, DHCP, SNMP, RIP), including expertise in routing, subnets, IP addressing, and traffic shaping.
Experience with VLANs, and WAN/LAN configurations for managing network traffic across large-scale infrastructures.
Networking Protocols:
Proficiency with Prometheus, Grafana, Splunk, and similar monitoring platforms to ensure proactive network and system health monitoring, logging, and alerting.
Experience with network performance monitoring tools, such as SolarWinds, Nagios, or Zabbix, for troubleshooting and performance optimization.
Cloud Services:
Knowledge of cloud platforms such as AWS, Azure, or Google Cloud for managing infrastructure services, computing, storage, and networking in a service provider context.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
