Job SummaryWe are looking for a Systems Engineer I to join our broadband engineering team. In this role, you will support the integration, configuration, testing, and troubleshooting of broadband CPE-including gateways, cable modems, fiber ONUs, and Wi-Fi-while helping maintain lab and production-support infrastructure. Working alongside experienced engineers, you will build skills in system administration, networking, automation, and troubleshooting. You will work with cross-functional teams to support deployments, run tests, investigate issues, and help keep broadband services reliable.
ResponsibilitiesScope of Work:- Support deployment, configuration, and maintenance of lab and production-support systems (servers, networking, cloud) under guidance of senior engineers.
- Assist with integration and validation of broadband CPE (gateways, cable modems, fiber ONUs, Wi-Fi) into the production architecture.
- Help monitor system and CPE health; investigate issues; escalate complex faults.
- Troubleshoot hardware, software, Wi-Fi, and network issues with the team; document findings.
- Use Python, PowerShell, or Bash to support testing, monitoring, and repeatable lab tasks, with review.
- Collaborate with development, operations, and security on releases, incidents, and hardening.
- Create and maintain topologies, MOPs, change logs, and troubleshooting guides.
Collaboration and Documentation:- Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
- Create detailed troubleshooting guides for device and network failures.
- Create change management & deployment logs to track system updates and upgrades to ensure stability.
- Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
Qualifications- Education: Bachelor's in Computer Science, Information Technology, Electrical Engineering, or a related field (or equivalent experience). Master's is a plus
- Experience: 1-2 years in systems engineering
- Working knowledge of Linux; Windows is a plus
- Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls)
- Strong analytical and problem-solving skills
- Clear communication and the ability to work with cross-functional teams
Required Technical Skills:- Wi-Fi technologies: Familiarity with 802.11 a/b/g/n/ac/ax; ability to troubleshoot signal, interference, and capacity with guidance
- Broadband gateway platforms: Familiarity with RDK-B gateways, DOCSIS cable modems, and/or fiber ONUs, including provisioning, troubleshooting, and firmware validation in lab or production-support environments
- Linux / Unix: Working knowledge of Linux (Ubuntu, CentOS, RHEL): CLI, services, logs, users, and system resources
- Scripting: Python or Bash (coursework, lab, or internship). Ability to follow MOPs for change management
- Networking: TCP/IP, DNS, DHCP, HTTP, SNMP, IP addressing, subnetting, VLANs, WAN/LAN. Ability to configure and troubleshoot using standard tools
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
