Job SummaryWe are looking for a Systems Engineer I to join our dynamic engineering team. In this role, you will support the integration, configuration, testing, and troubleshooting of secure networking technologies, including SASE, SD-WAN, branch CPE, and SASE gateways. Working alongside experienced engineers, you will gain hands-on experience with platforms such as Versa while developing your skills in networking, system administration, automation, and cloud-based infrastructure.
The ideal candidate has a strong foundation in networking and systems concepts, a willingness to learn new technologies, and an interest in troubleshooting and solving complex technical problems. You will work closely with engineers and cross-functional teams to support system deployments, perform testing, investigate technical issues, and help maintain reliable and secure network infrastructure.
ResponsibilitiesScope of Work:- Support the deployment, configuration, and maintenance of SASE/SD-WAN systems, including controllers, gateways, branch CPE, and networking components, under the guidance of senior engineers.
- Assist with the integration and validation of broadband CPE, including gateways, modems, and Wi-Fi devices, in lab and production-support environments.
- Assist with the integration and validation of B2B SASE/SD-WAN CPE (e.g., Versa), including exposure to ZTP, staging, overlay, routing, and policy, with senior support.
- Support Google Cloud Platform (GCP) infrastructure used for SASE/SD-WAN lab and production-support environments, including compute, VPC networking, IAM, storage, and connectivity, using documented procedures.
- Gain exposure to Kubernetes (GKE) used by the team; assist with configuration, health checks, and troubleshooting as assigned.
- Develop and maintain scripts and operational workflows using Python, PowerShell, Bash, Ansible, or APIs to support deployment, testing, monitoring, and troubleshooting, with review from senior engineers.
- Help monitor SASE/SD-WAN, GCP, and GKE environments; investigate issues using logs and standard tools; escalate complex faults.
- Participate in troubleshooting, root-cause analysis, and incident resolution with the team; document findings and escalate when appropriate.
- Work with development, operations, and security teams to support software releases, system updates, incidents, and Zero Trust / security-policy work.
- Create and maintain network topologies, MOPs, change documentation, test procedures, and troubleshooting guides.
- Assist with monitoring and improving network and SASE performance, reliability, availability, and security.
Collaboration and Documentation:- Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
- Create detailed troubleshooting guides for device and network failures.
- Create change management & deployment logs to track system updates and upgrades to ensure stability.
- Write clear and concise workflow documents, emails, presentations, and thought leadership materials.
Continuous Improvement:- Staying current with new technologies, certifications, and knowledge sharing.
- Proactively share knowledge, mentor junior engineers, and maintain accountability for team performance and production availability.
Qualifications- Education: Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field (or equivalent experience). Master's degree is a plus
- Experience: 1-2 years in systems engineering or administration. Internships, lab work, and academic projects count
- Working knowledge of Linux (Ubuntu, CentOS, or RHEL)
- Coursework, lab, or project experience with a cloud platform; GCP preferred
- Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls)
- Strong analytical and problem-solving skills
- Clear written and verbal communication, and the ability to work with cross-functional teams
Required Technical Skills:- Networking fundamentals: TCP/IP, DNS, DHCP, HTTP, SNMP, IP addressing, subnetting, routing, switching, VLANs, NAT, VPNs, and traffic shaping. Ability to configure and troubleshoot networks using standard tools
- SASE and SD-WAN: Familiarity with SASE and SD-WAN concepts, including WAN connectivity, network overlays, tunnels, routing, centralized policy, security services, and Zero Trust principles
- SDN and network infrastructure: Understanding of software-defined networking (SDN), VLANs, and WAN/LAN configurations, and how they are used to manage traffic across distributed infrastructures
- Google Cloud Platform: Coursework, lab, or project experience with cloud platforms, preferably GCP, including compute, VPC, IAM, storage, and connectivity
- Kubernetes (GKE): Familiarity with Kubernetes, GKE, and containerized applications; willingness to operate and troubleshoot clusters and workloads with guidance
- Broadband CPE and Wi-Fi: Familiarity with integrating and validating broadband CPE (gateways, modems, Wi-Fi) in lab or production-support environments
- Linux / Unix systems: Working knowledge of Linux (Ubuntu, CentOS, or RHEL): CLI, services, users, logs, system resources (CPU, memory, storage), and troubleshooting in multi-user environments
- Scripting and automation: Experience with Python, Bash, or PowerShell; exposure to Ansible, Terraform, REST APIs, gcloud, or kubectl is a plus
- Troubleshooting and diagnostics: Network and system troubleshooting using log analysis, packet captures, monitoring systems, command-line utilities, and performance analysis
- Learning agility: Ability and willingness to learn Versa, GCP/GKE, broadband CPE, SD-WAN, and SASE security platforms
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
