Cogent Communications Group, Inc

Systems Engineer - Herndon, VA

Cogent Communications Group, Inc$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of hands-on IT systems administration and engineering experience
  • Proficient in managing multiple tasks and operational deliverables independently
  • Strong customer service skills for effective interaction with clients
  • Familiarity with industry security standards and certifications
  • Detail-oriented with solid problem-solving capabilities
  • Ability to manage vendor relationships and negotiations
  • Excellent communication and documentation skills

Responsibilities

  • Conduct system administration tasks including security patching and troubleshooting
  • Lead technical discussions and collaborate with teams to meet project deadlines
  • Monitor system health and promptly resolve issues
  • Design and implement policies and standards for systems operations
  • Evaluate infrastructure strategies to meet business demands efficiently
  • Manage IT expenditure for technology projects
  • Implement cybersecurity measures to ensure secure operations

Benefits

  • Health, Dental, and Vision insurance
  • Paid Time Off (PTO)
  • Short- and Long-Term Disability coverage
  • Life Insurance
  • Holidays and Parental Leave
  • 401(k) plan with employer match
  • Stock options and Employee Assistance Program
Full Job Description
Job Summary:

The Systems Engineer works as part of the IT Team providing 24x7 operational support of Windows servers, storage systems and virtual environments in the corporate datacenters and offices. This includes general administration, Tier II/Tier III support, design, engineering and implementation. This role includes communicating, participating in, and documenting best practices for the general administration and management of servers, storage platforms, and applications in our datacenters. This individual is also responsible for actively managing their projects and achieving deadlines and milestones. As a subject matter expert, they will utilize their strong technical background and related experience to achieve the organizations goals and vision.

Compensation: [Starting / Initial] Base Salary Pay Range: $100,000-$130,000/yr.

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Essential Duties and Responsibilities:

  • Conduct general system administration, security patching, O/S upgrades, and troubleshooting of problems to ensure critical system availability
  • Initiate and sometimes lead technical discussions and projects and work collaboratively with teams to meet deadlines
  • Monitor systems to ensure system health and functionality as well as remediate problems/issues in a timely manner
  • Design and implement standards (hardware, software, configurations, security, etc.), and policies and procedures around these standards
  • Evaluate, define and manage infrastructure strategy to ensure capabilities of supporting current and future business demands at optimal cost
  • Prepares, submits, and manages operating and capital expenditures for technology needed to support the organizations technology projects
  • Implements technical controls to support Cybersecurity initiatives, which ensures secure operations in network and computing environments
  • Identify and evaluate potential hardware and software solutions which will contribute to organizations overall goals
  • Support 24/7 operations including periodic on-call rotation
  • Collaborates with Director, Cybersecurity and other team members on risk assessment, response and remediation
  • Provides weekly updates with project timelines and goals to Director, IT
  • Keeps abreast of new knowledge, research, products, and services in technology that will benefit the organization
  • Rack and stack server and storage hardware
  • Other duties as assigned

Qualifications:

  • 6+ years of relevant IT systems administration/engineering experience in a hands-on capacity
  • Ability to work independently and manage multiple task and priorities for operational deliverables
  • Ability to interact and work effectively with internal and external customers while providing the highest quality of customer service
  • Preferred knowledge of industry security standards, audits, and certifications
  • Detail oriented with strong problem-solving skills
  • Manage vendor relationships and negotiations
  • Excellent communication and organization skills
  • Ability to write and present formal documentation

Strong experience:

  • Windows Server OS
    • AD Certificate, Domain and Federation Services, DHCP, DNS, File, NPS, Print, RDS, IIS, WSUS, Failover Clustering/AOAG, Group Policy
  • Email
    • Exchange on-prem/hybrid
    • Mailbox/Edge Transport roles, databases, DAGs, virtual directories, certificates, load balancing
    • SMTP, IMAP
    • DNS & Authentication
      • MX, A/AAAA, PTR
      • SPF, DKIM, DMARC
    • Spam, phishing, and malware filtering
  • SharePoint on-prem/online
  • Server
    • Dell PowerEdge hardware or similar including management thereof via Lifecycle Controller, iDRAC, OpenManage, etc.
  • Storage
    • DAS, NAS, SAN, CIFS/SMB, iSCSI, NFS, FC, FCoE, NVMe-oF
  • Backup, disaster recovery, high availability and fault tolerance
  • System monitoring, performance tuning and capacity planning
  • Scripting for automation and system administration

Bonus experience:

  • Microsoft Dynamics GP, Dynamics NAV
  • Microsoft stack licensing
  • Datacenter buildout
    • Racks, PDU's, structured cabling, cable management
  • Cisco switching, routing and firewall
  • VMware vSphere (vCenter, ESXi)
  • NetApp AFF/CDOT
  • Rubrik CDM
  • Zoom Enterprise suite


Physical Requirements:

  • Remains in a sitting/stationary position continually or almost continually during the work day
  • Operates a computer and performs desk-based computer tasks continually; frequently viewing a computer screen
  • Prefer the ability to lift, carry, push, pull objects and/or equipment that weighs up to 50 pounds on rare occasions


By submitting an application or resume for this position, I understand that is an in-office position.

To apply for the Systems Engineer position, please submit your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. .

About Cogent Communications Group, Inc

Cogent Communications is a multinational internet service provider based in Washington, D.C. The company was founded in 1999 and provides services such as internet access, Ethernet transport, and colocation services. Cogent Communications operates in North America, Europe, and Asia, with over 100 data centers worldwide. The company has been recognized for its low latency and high-speed internet services.
Learn more about Cogent Communications Group, Inc
Size
1,001 employees
Market Cap
$2.7 billion
Industry
Net Income
$6.2 million
Founded
1999
5 Year Trend
+5.7%
Revenue
$568 million
NASDAQ

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