Job Description- Working knowledge of Microsoft 365 Modern Workspace
- Working knowledge of Office365 Security and Compliance Centre
- Working knowledge of SPAM and threat prevention solutions
Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook, etc) - PowerShell scripting
- Troubleshooting, Solving and following up of Level 1 and 2 incidents
- Endpoints management through Intune or other Mobile Device Management solution
- Operational security, maintenance, and governance
Perform software upgrades and patches (PC Software, Windows patch, firmware upgrades etc.) - Troubleshoot various Office 365 issues including connectivity and mobility
- Ability to provide onsite support when needed
- Installing, configuring and maintain servers and networks
- Troubleshooting and configuration of Exchange Online and Active Directory
- Performance management and optimization
- Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions
- Manage and support storage and virtualization platforms
- Experience in Active Directory infrastructure, primary network services (TCP/IP, DNS, WINS, DHCP, etc.), and networked-based applications such as Exchange, SQL, anti-malware, backup, and disaster recovery systems (BDR).
- Monitoring, managing, and troubleshooting of configuring LAN/WAN, CISCO/Fortinet/Netgear Switches/routers, Cisco/Fortinet firewalls, Cisco/RUCKUS wireless devices, SoHo Network Devices, and SDWAN devices.
- Remote IOS upgrade of network devices like Switches, Routers, Firewall and WLC.
- Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP, MSTP, Rapid-PVST, Inter-Vlan routing, HSRP, VRRP, stacking switching & troubleshooting.
- Firewall Inside, Outside & DMZ zone and Security Level, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting.
- Operating System security rights, privileges, user and patch management as well as hardening techniques.
- Order, Install, configure, and maintain personal computers, Windows networks, file servers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, plotters, and related equipment.
- Develop and conduct various training and instruction for system users on operating systems, relational databases, and other Microsoft applications; assist users in maximizing use of networks and computing systems
QualificationsREQUIRED SKILLS:- Position requires considerable decision-making capability. Ability to evaluate and act on a wide variety of technical situations.
- Active Security Clearance.
- Minimum of 4 years experience in system administration, including server and help desk support
- Must handle multiple tasks, work under pressure, and work well with people.
- Excellent oral and written communication skills.
- Bachelor's Degree in Computer Science OR related field OR equivalent experience
- MCSE (Microsoft Certified System Engineer) OR equivalent experience
- CCP Certification
DESIRED SKILLS:- Experience administering Microsoft 365 (GCC HIGH) and Azure Government
- Proven hands-on network engineering experience.
- Ability to travel at times and 24X7 availability
- Experience with Business Continuity, Backup, and Disaster Recovery
- Security+ OR equivalent experience
- Manage and maintain VoIP phone systems
- Experience with communications equipment and cabling
Additional InformationIf you have an interest and meet these requirements, we encourage you to apply online!
Must be a United States Citizen to Apply.
Successful applicants will be asked to show proof they can legally work in the U.S.
Videos To Watchhttps://youtu.be/P4NSGmZ6LCY
