5-7 years of experience in IT infrastructure management
Proficient in installing and troubleshooting iSeries and Windows environments
Strong background in application stack administration and performance tuning
Familiarity with cloud technologies and virtualization (VMware)
Experience with automation tools like Kace and scripting/coding skills
Solid understanding of networking principles (OSI layers, TCP/IP)
Knowledge of security protocols and strategies (firewalls, patching)
Responsibilities
Design, manage, and monitor IT systems and infrastructure
Install, configure, and maintain operating systems and application software
Ensure optimal system availability and performance
Monitor application performance and collaborate with developers on solutions
Implement security, backup, and redundancy strategies
Develop custom scripts to enhance system efficiency
Provide advanced technical support and liaise with vendors for issue resolution
Benefits
Opportunity to work with cutting-edge technology
Collaborative work environment focused on excellence
Professional development and training opportunities
Supportive company culture emphasizing core values
Potential for career advancement within the organization
Full Job Description
Position Summary: The Systems Engineer will help design, maintain and troubleshoot the Commonwealth Electric IT infrastructure. This position will demonstrate good technical competency, delivering mission critical infrastructure and ensure the highest levels of availability, performance and security.
Primary Responsibilities will include, but are not limited to the following:
Help design, manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and infrastructure available
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any task
Help support the design of information and operational support systems
Provide 2nd and 3rd level support, including Help Desk support
Liaise with vendors and other IT personnel for problem resolution
Exemplify, promote and foster our purpose of Committed to Excellence through our Core Values of Customers, Employees, Character and Mastery
All other duties as assigned and required
Required Qualifications:
Work experience in installing, configuring and troubleshooting iSeries and Windows based environments
Experience in the administration and performance tuning of application stacks
Knowledge of and experience with all aspects of Cloud
Experience with virtualization and containerization (VMware)
Extensive experience with monitoring systems
Outstanding customer service experience
Knowledge and experience with automation software (Kace)
